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  • 130 Posts
  • 215 Replies
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130 Posts
    Most repliesMost viewsRecently created
D
Thinker
David WrightThinker
 Discussions
extracting documents store in Q-Pulse after the license has expired

Is it possible to extract company documents stored within Q-Pulse after the Q-Pulse license has expired?

1341
Alan Blair
Ideagen Community Manager
4 months ago
S
Thinker
StevenFMThinker
 Discussions
Synchronisation of Academy to Quality Management

Hi Community,I’d like to ask a simple question. Is there a way of automatically synchronizing Academy Events with Quality Management or is this only a manual function through the actions tab in the people module?Thank you for your assistance.

351
Stef Brown
Ideagen Employee
4 months ago
D
Thinker
DouglasGGThinker
 Discussions
Windows Authentication not working after upgrade to 7.6

Hello,We have a test server where we installed Q-Pulse 7.1.7 and upgraded it to IQM 7.6 and noticed that Windows Authentication no longer works.  We are still using the same Dbconnections.xml file that we had with the 7.1.7 install.  We are on a Citrix environment, but even when we run Q-Pulse directly from the application server, Windows authentication doesn’t work.Can anyone offer suggestions on how to troubleshoot this?  Did I miss an installation step somewhere?

2838
A
Thinker
4 months ago
S
Thinker
SWARHThinker
 Discussions
New servers build requirement.

Good morning team Currently we’re trying to get away of old 2012 server. So, all the apps running on server 2012 need to be migrated to newer server, however, need to know the new server build requirement. So, could you please advise me what are the required/configuration details for new server build to run QPulse without any issues, please? Also, please advise if any firewall rules need to be applied, I mean if server needs to communicate internet in in/out way please – if required, I need to know the port names, IP address, web address etc? Thank you.

522
A
Thinker
4 months ago
N
Thinker
nadeauaThinker
 Discussions
Does anyone have a Q-pulse user manual ?

Hello, I am new to Q-pulse and was wondering if anyone would have access to a manual ?  Someone is teaching me about the program and I want to use the manual to make some notes. Thx

6052
M
Maven
5 months ago
E
Thinker
Elana WhiteThinker
 Discussions
Japanese and Korean users

I am wondering if there are others who are using Quality Managment in Japan or South Korea and how you are getting around the language barrier.  I am hoping these languages will be added in the future upgrades.

814
M
Thinker
5 months ago
Kaitlyn Burke
Ideagen Employee
Kaitlyn BurkeIdeagen Employee
 Discussions
Gauging Interest in a Smartforms Integration for Our QMS
Gauging Interest in a Smartforms Integration for Our QMS

Hello Ideagen Community,I hope you're all having a great day! We are currently exploring the possibility of integrating our Quality Management System (QMS) with our Smartforms solution, and we're eager to learn about your thoughts and preferences on this potential integration.QuestionHow interested are you in a Smartforms integration with our QMS to enhance data capture and streamline quality compliance processes?Specifically interested In:Your level of interest in having Smartforms integrated with our QMS. Any specific features or functionalities you would like to see in the integrated solution. How you envision utilizing the Smartforms integration within your daily quality management processes. Any concerns or challenges you foresee with this integration. Your overall feedback and suggestions regarding the potential Smartforms integration.Your feedback is invaluable in helping us understand the appetite for this integration and ensuring that we deliver a solution that aligns with you

1002
M
Enthusiast
5 months ago
A
Thinker
AnnaThinker
 Discussions
Permissions for adding attachments in CAPA wizards only

Good evening, I’ve got a question regarding permissions for CAPA wizard. We would like to give users the ability to add an attachment in a CAPA wizard. And while we can attachments to the wizards, users with “create CA/PA via wizard” permissions are not able to add an attachment. We don’t want to statically assign ‘CA/PA edit attachments’ permissions as we only would like the option of adding attachments in the wizard rather than all users being able to edit attachments in CA/PAs at a later date. Is there a way to achieve this via the wizard? Thanks, Anna

573
Alan Blair
Ideagen Community Manager
5 months ago
J
Thinker
JohnTThinker
 Discussions
Idegen Academy

Hi all,I logged onto Ideagen Academy to look at the People and Training module courses, and it only has the ‘professional’ version. At the beginning of this course, it states that you must have watched the basic version beforehand, but I am not able to locate the basic version within the registerCan anyone assist, please?

1045
J
Thinker
6 months ago
M
Maven
Monika BlinstrubyteMaven
 Discussions
Report Designer - Approvers List

Hi there!  Stuck on a query with Report Designer. I am trying to get it to list all approvers of a document and their response (or blank if haven’t responded). So far what I am able to get is either just 1 approver and it doesn’t list the rest or just the approvers who have responded. Hope someone can help! :) Thanks. Kind regardsMonika Blinstrubyte

1635
M
Maven
6 months ago
M
Thinker
ManjitThinker
 Discussions
Document module

Hi Everyone is there any way of viewing documents (SOPs/templates) that require reviewing as a list. Many thanks Manjit 

851
Alan Blair
Ideagen Community Manager
6 months ago
J
Thinker
JohnTThinker
 Discussions
Documents module - Notified only - Apply template

I would like to apply a template to distribute a document, but I am only able to access this feature when we distribute the document for approval, not when the document is for ‘notified only’.  Could you advise, please? 

1384
F
Thinker
7 months ago
L
Thinker
Lynne BedfordThinker
 Discussions
IQM version 7.8

Do you have a release note for 7.8 please?

2603
Alan Blair
Ideagen Community Manager
7 months ago
A
Thinker
Arjun501Thinker
 Discussions
IQM Version 7.7.1

Hi Everyone,  When will IQM v7.7.1 be released? Is there release notes specific to 7.7.1 or will it be grouped with the current release notes for v7.7?

1221
Alan Blair
Ideagen Community Manager
7 months ago
berylr
Thinker
berylrThinker
 Discussions
Search in documents

I have read through the help guides, but they don’t seem to apply to our requirements.  I am working on the desk-top version of Q-Pulse, but I also need to utilise the cloud version (which I’m trying to), but as an administrator I’m getting very confused especially with the search in documents.  I think I need someone to just point me in the right direction because using both methods don’t seem to compliment each other.  Help

1041
Alan Blair
Ideagen Community Manager
7 months ago
O
Thinker
OzzyThinker
 Discussions
Newbie question - How do I set a review date for my documents in Q-Pulse?

When I create a new document in Q-Pulse, there is no option to set a review date. I can only view the review date field in documents list but no option to actually enter one. I don’t want to select in bulk either, each document has its own review date (and I cannot select anything, the selection is disabled). Very puzzled and I would appreciate some advice please. 

1161
Alan Blair
Ideagen Community Manager
7 months ago
D
Thinker
DanielPearceyThinker
 Discussions
QPulse Licence

Hi,When opening QPulse, we are getting the following message, can you let me know when you will update the licence, as you are hosting for usThanks in advanceDan

1281
Alan Blair
Ideagen Community Manager
7 months ago
A
Thinker
AnonymousThinker
 Discussions
Training and People Modules

Hello,We would be interested in connecting with other organisations (ideally policing sector organisations, although that’s not critical)  who are using the Q Pulse training and people modules and have a matrix management style structure. It would be helpful if these organisations were using the training module to measure both initial and ongoing competence.  Many thanks

1833
Alan Blair
Ideagen Community Manager
7 months ago
P
Thinker
Paul LThinker
 Discussions
Escalations and alerts

We had a problem with no escalations and alerts coming thorough (now resolved) but some one suggested that if any conditional notifications are set up then the regular notifications will not go through. I have  been trying to develop a test but not got very far, has any one experienced this.  For example:  I have a reminder for CAPA stage over due to the stage owner and want this to go to all stage owners but I also want to send this to some managers depending on the CAPA source so I enabled conditional recipientsI think this should alert every stage owner for over due stages but also alert the QC team and the Non-conformance owner for the records that meet these additional criteria.Is this correct?  

771
Alan Blair
Ideagen Community Manager
7 months ago
S
Thinker
smcmonagleThinker
 Discussions
Notification Email Links

Is there a way to switch off the web link being present in the email notifications that come out? We are not utilising the web portal at the moment and want to take away any confusion that having two links might cause

1161
Alan Blair
Ideagen Community Manager
7 months ago
A
Thinker
AnnaThinker
 Discussions
"Recorded by" field in CAPA Wizard

Good afternoon, I’m wondering what the “recorded by” field that’s available in the CAPA Wizard links to in the template? I assumed it might be linked to the “raised by” or similar, but if I add this field to a CAPA wizard and enter data into it (e.g. my name), I haven’t then been able to find that anywhere in the CAPA that’s raised from the template. Thanks, Anna

491
Alan Blair
Ideagen Community Manager
7 months ago
H
Thinker
hbelotThinker
 Discussions
Problem with Incident Status in E5X Format

Dear support, We have a request concerning the conversion of occurences in E5X format. This request concerns the field "Status".Actually, we changed the "Status" field from "Pending" to "To Review".So now, we have the three following status:- Open- To Review- ClosedFor example, I have attached an exemple of an occurence (VSR-304) with Status: "To Review". See screenshot in attachment.We would like when we transform it to E5X format, the Status "To Review" becomes "3" (the same as when Status is "Closed"), such as follow:Open --> <Report_Status>2</Report_Status>To Review --> <Report_Status>3</Report_Status>Closed --> <Report_Status>3</Report_Status> In attachment, you will find the Transform file that we use.When I use it with an incident with a "To Review” status, the <Report_Status> field does not appear anymore in the E5X file. Please, can you help me? Thank you.Best regards

481
Alan Blair
Ideagen Community Manager
7 months ago
I
Thinker
inktThinker
 Discussions
What's the difference between using a workflow scheduler and expiring a workflow instance?

Hello,I am not totally sure what the difference between these two features in IQM is, and when the best time to pick to use the scheduler is vs the embedded expiration feature. Any clarity?Thanks!

531
Alan Blair
Ideagen Community Manager
8 months ago
D
Thinker
drewk1Thinker
 Discussions
Assets module - Edit searches ?

Q-Pulse Version 7.6.1.0 Is there a permission which allows a user to edit a search criteria ?I have a lot of searches saved by the administrator account which I need to edit in my user account.Is this possible? 

1173
Alan Blair
Ideagen Community Manager
8 months ago
C
Thinker
ClaireThinker
 Discussions
Is there a way to export details of users in a Security Group

Hi ,  have a need to export details of users in a security group ,    there doesnt appear to be an export option ,   just wondered if this is doable and if so how it is done ,   Ta   

681
Alan Blair
Ideagen Community Manager
8 months ago
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