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    • Unanswered questions

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    20
      S
      Thinker
      Sue GrahamThinker
       Discussions
      PPE

      Is it possible to add a quantity to PPE items?

      40
      S
      Thinker
      1 day ago
      K
      Thinker
      KimBThinker
       Discussions
      Permissions for Confidential CAPA

      Hi all, does anybody have have any advice on whether CA/PA from a specific source can be made confidential?  I have a small group of users working on confidential actions that we don’t want to be visible to the rest of the business, is it possible to give view and edit access only to a small group.  Thank you in advance for any help you can offer

      162
      K
      Thinker
      2 days ago
      C
      Thinker
      Catherine RobertsThinker
       Discussions
      Add Additonal Findings to an Audit with Status "Findings Completed"

      IN IQM, how do you change the status of an audit from Findings Completed to allow for further findings to be added 

      40
      C
      Thinker
      2 days ago
      B
      Thinker
      BonnyThinker
       Discussions
      Action plan

      When will Ideagen look at integrating the action plans from each app to one overall action plan per site?  We have multiple sites with multiple actions and they need collating per site.

      132
      B
      Thinker
      4 days ago
      M
      Thinker
      MyzelOrganicsQualityThinker
       Discussions
      Training Module

      Hi there,I’m currently in the process of testing out the Safe Food software, and I’m trying to get the training module working. When creating a program, you can assign competency assessment questions. When i try to then create a training under that program, it only allows me to complete a report for the training. How would i go about sending the competency assessment questions to the employees being trained on the program?Thanks. 

      50
      M
      Thinker
      8 days ago
      D
      Thinker
      dneumannjrThinker
       Discussions
      New filing location pop up.

      Just recently within the last day or two started to get this message? It does not pop up on all emails and at this point seems to be random? What setting is this related to? 

      70
      D
      Thinker
      8 days ago
      I
      Thinker
      ian hughesThinker
       Discussions
      Opportunities Matrix

      HI,  We want an additional Matrix to display Opportunities score  in addition to the existing Risk Matrix with a different colour coding and descriptions etc.  Any one done this or know if it’s possible? Many thanks Ian

      221
      O
      Maven
      14 days ago
      D
      Thinker
      Dave ThomasThinker
       Discussions
      Run Charts

      I am fairy certain Paul has previously said that Run Charts were not previously possible within InPhase but it was something in development. Is it now possible to set up run charts within InPhase? If so, can I be pointed in the direction of where I can learn how to do so? If not, is this still the intention, and if so, when?

      221
      O
      Maven
      14 days ago
      K
      Thinker
      Karen1972Thinker
       Discussions
      Question Manager Error

      I am trying to edit some questions for a Clinical Audit but when I try to save and overwrite, it tells me unable to change question from YesNoNA to Boolean (yesNo) as there are 376 entries.  When I then tried to create a different version it had the same error message.  How can I edit the questionnaire?

      151
      O
      Maven
      14 days ago
      W
      Thinker
      WatsonThinker
       Discussions
      HR access - Ideagen Hub

      Good morning,Prior to the Ideagen Hub upgrade our users with Site Manager access were able to add new, archive or delete users.  Now they do not have access to Ideagen Hub to do this - I can give them Administrator access to HR & that gives them access to the Ideagen Hub home page, but not the Admin Console.  Can you please advise how this access can be set up ?

      90
      W
      Thinker
      14 days ago
      T
      Thinker
      TKendallThinker
       Discussions
      Where is Info to Review on a Workpaper?

      New to Ideagen, and just trying it out, so apologies for the basic questions. Auditor completed a step, entering the description of work done in the “Comments” field within that planning step. Then set the step to “Completed.” Now I (supervisor) need to review, but I cannot see the text she entered into the Comments field. What are we doing wrong?  Should the auditor not set the test to Completed? If she leaves it open, how do I know it’s ready to review? Thanks!

      80
      T
      Thinker
      14 days ago
      P
      Thinker
      PHuttonThinker
       Discussions
      Code of Practice

      Where can I find the instructions for the Code of Practice Module for Safefood360?

      60
      P
      Thinker
      15 days ago
      L
      Thinker
      LeanneThinker
       Discussions
      Workflow Automation - Form Filler

      Hello, has anyone used the Form Filler automation in Workflows? The Ideagen help guide says: Form Filler populates a Word template with data from the Workflow. The filled form can then be attached to the Workflow as a record, added to the document tree in a specific location, or both. The form can also be converted to PDF for final storage if desired.which sounds like it could be really helpful. How do I set up the Word template so it can be populated? And how do I set up the Workflow so that it will populate the template?

      492
      L
      Thinker
      15 days ago
      J
      Thinker
      jwbishopThinker
       Discussions
      Library for frequently used attachments

      Is there a way to create an attachment Library?

      70
      J
      Thinker
      16 days ago
      B
      Thinker
      Beatrix BThinker
       Discussions
      Emails from the tool - Hiding recipient list

      Just wondering if anyone could help with distributing document acknowledgement and document review emails from the system.Currently, when the action owners receive the email, all recipient email addresses are visible in the To field. Is there any way to hide these email addresses? Many thanks for helping.  

      80
      B
      Thinker
      18 days ago
      K
      Thinker
      Kay ChafesukaThinker
       Discussions
      Dashboards and Building one Dashboard for a single department

      Hi,I am recently trying to build a couple of dashboards and want to ask if there is a way or an ‘argument’ to use to filter a single department out? Not sure if I am missing something.Thanks,Kay

      402
      K
      Thinker
      22 days ago
      J
      Thinker
      jnevelsThinker
       Discussions
      connecting a field in the occurance form to a field in the incident report

      I have a field in my form called referral number. There is a field in my report also called referral number. I would like for the number entered in my form to auto-populate in the report field with the same name, but I can not figure out how. I have been reading the user guide and there is no indication on how to make that happen

      20
      J
      Thinker
      23 days ago
      A
      Thinker
      anonymizrThinker
       Discussions
      Huddle Desktop App - Synced Folders or Network Storage

      Hello,I hope this community can help clarify how the Huddle Desktop app works. I was invited to a Huddle platform by my employer and I’m using my personal computer (the company does not provide computers). Naturally, I’m concerned about adding software to my personal computer.How does the Desktop App function? Does it integrate into Mac’s Finder so that I’m able to browse files like a network storage drive? Do I have to access files via a standalone app? Does the app create a local folder on my computer that is then synced to the Huddle platform?  If I’m invited to multiple workspaces, are the files associated with those workspaces downloaded (synced) to my local drive?I’m asking because I have limited space on my personal computer and am concerned that if the app uses sync technology, it will eat up valuable hard drive space on my machine. Lastly, I’m working on professional design software like Adobe Photoshop, Illustrator, InDesign, and Premier Pro where files often get into the 1TB

      141
      M
      Ideagen Employee
      24 days ago
      H
      Thinker
      HannahEtexThinker
       Discussions
      System down (like always)

      Our system is again down and support are currently ignoring us (not responding to emails)Our contract manager is on holiday.Who do I contact? can’t find a phone number to anyone?Any one else really not enjoying the system after the migration? It has barely worked since September.

      1143
      Alan Blair
      Ideagen Luminate Manager
      28 days ago
      L
      Thinker
      linglisThinker
       Discussions
      Document Permissions to restrict access, viewing and printing

      Morning All,We’ve been using Quality Managment Professional (previoulsy Q-Pulse) for a number of years now and have a question around document permissions. When we initially set Q-Pulse up, we created a user group called “Basic User” for all users which gives access to certain modules, including docs and access to view and print attachments.We now want to be able to resrict access to certain document types to prevent printing or saving out of QMP to users local machines. Is there a way of doing this? (we’re currently on version 7.8.1.9)   

      371
      Jordi Comas
      Enthusiast
      28 days ago

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