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Unanswered questions

14
    T
    Thinker
    tonyoThinker
     Discussions
    Asset module - use as a forward-planning tool for equipment replacement?

    Hello,Is there anyone using IQM or Q-Pulse that has adapted the Asset module to also provide a way to monitor and manage equipment replacement?I come from a large Pathology company with a significant equipment list - many of the items on the list have a specific lifespan, with planned obsolescence required to ensure replacements are forecast and obtained in a timely manner.The obsolescence plan is generally based on three elements - projected lifespan, current condition, and criticality.  These elements are assessed and recorded on a regular basis so budget for replacement can be allocated.Is there anyone with experience of using the Asset module to help monitor, record and report this?   Cheers Tony 

    90
    T
    Thinker
    21 hours ago
    J
    Thinker
    Jane StewartThinker
     Discussions
    How do I set up a group where only one person in that group needs to sign off?

    I want to create a group of people who need to sign off a template but only one person in that group is required. So the group could contain 4 people but if one person has approved it the rest don’t need to before it moves to the next stage.

    20
    J
    Thinker
    1 day ago
    M
    Thinker
    MGriffithThinker
     Discussions
    CA/PA Edit Additional Fields - Permission

    Despite having assigned a user group the ‘CA/PA Edit Additional Fields Permission’ in the CA/PA Module, the entire Additional Fields sections remains greyed out for them. I have populated it with a dropdown to select from in User Field 1 and I can use the dropdown on records with my system admin access, but the users cannot regardless of whether I add the permission to the dynamic role(s) or their relevant static permission group. Any idea what’s preventing this from working???

    80
    M
    Thinker
    4 days ago
    M
    Thinker
    MGriffithThinker
     Discussions
    Anybody else experiencing system outage today?

    Error.An error occurred while processing your request. Have raised a ticket as clearing browser history & cache did not work and none of our users can get it.Best wishesMel

    80
    M
    Thinker
    4 days ago
    G
    Thinker
    Greg DavisonThinker
     Discussions
    LFPSE data source issue impacting all uses across entire Trust

    Hi,Is anyone experiencing issues with the LFPSE data source within the last 24 hours?We are unable to see any data from pages built off a live connect for LFPSE, and we are also unable to access live connect via data source option in administrator to ascertain the issue.Have attached an image of the error message in the hope someone recognises and can offer advice.Thanks! 

    50
    G
    Thinker
    5 days ago
    A
    Thinker
    anaornelasThinker
     Discussions
    lot batch para conductores.

    Good morning, The form revision is in the program, but when printing  the forms, it doesn’t reflect the AS9102 revision. It did previously. See e-mail below. Could you help us with this. Thanks!La revisión de las formas está en el programa  pero a l imprimir las formas  de  los fai’s  no refleja la revisión del AS9102.Anteriormente si la tenía.

    70
    A
    Thinker
    6 days ago
    K
    Thinker
    kkalokoThinker
     Discussions
    "Document Includes File Extension that is Prohibited"

    Has anyone come across this error when attempting to save a change document to the document detail? I’ve attempted to save this multiple times and I get this message. This hasn’t happened with any other documents that I’ve worked with. I’ve tried to see about changing the extension itself (it’s a Word doc), well more like saving it again as a .docx to see if that helped at all- it didn’t. Any insight would be greatly appreciated! 

    322
    K
    Thinker
    7 days ago
    N
    Thinker
    nnedi okonkwoThinker
     Discussions
    Cancel Document Read & Acknowledge Request

    Hello. Does anyone know whether it is possible to cancel document read & acknowledge sent in error to users?

    303
    Cody Kestner
    Ideagen Employee
    11 days ago
    A
    Thinker
    AlisaThinker
     Discussions
    Filing Issues

    When we try to file emails in MM many projects don’t file. They are either Cancelled or have Error: the remote server returned an error in the Progress column. We do not have a physical server. I have requested help with this before but it keeps happening. Can anyone help with this?Thank you.

    50
    A
    Thinker
    13 days ago
    G
    Thinker
    garyfThinker
     Discussions
    Document Save Error

    Is anyone else having an issue with saving a draft document after submitting for approvals? I have had this issue multiple times now, where once all approvals are complete and I try to make any changes to the document and then save it, I receive the save error at the top of the record. The tool tip does not show up anywhere in the record, but when I hover over the save error I get a popup message that says “You must specify some text in your note”.  Also, if I try to Activate the document using the wizard in the  desktop client I can go through all the windows and then the last box has the “Save” button greyed out. 

    713
    A
    Thinker
    13 days ago
    M
    Enthusiast
    Mkealey-harbaughEnthusiast
     Discussions
    Issues loading .xls files

    When using the web version, I have been unable to load .xls files. I get a notification stating that it is a forbidden file type.  So I typically revert to the desktop version, as I have never gotten the error using that.  Has anyone else experienced this? Is there a setting that I need to change? 

    281
    Alan Blair
    Ideagen Community Manager
    14 days ago
    A
    Thinker
    Andrew TThinker
     Discussions
    When will Mail Manager be able to Automatically Find locations?

    When will Mail Manager be able to scan an entire Sharepoint library and automatically find and index all emails? This would be useful for us.  We have a SP library with tens of thousands of folders and subfolders, some of which (but not all) have emails in them.  New folders are created all the time.  It is far too much effort to manually find all the email locations.  And we don’t want to have to create a new MM location every time we save an email in a new place.

    201
    P
    Ideagen Employee
    21 days ago
    S
    Thinker
    swhgrahamThinker
     Discussions
    Document Numbering with Leading Zeros

    Does anyone know if it possible for a Document Type assigned with a document numbering prefix to automatically assign the next sequential number but formatted with leading zeros (fixed number of digits). For example SOP00005, SOP00134, etc. I seem to only be able to get SOP5, SOP134.  We really need to ensure the total number of characters for document ID is consistent of always being 8 characters. We are currently using version 7.8.0.

    230
    S
    Thinker
    25 days ago
    M
    Enthusiast
    Mkealey-harbaughEnthusiast
     Discussions
    Audits and documents

    Hello,As we are using IQMS as our document control system, and we are using the audit module is it possible to link documents from the documents module to the audit module without having to upload the document again? 

    511
    M
    Maven
    26 days ago

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