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Dear Sir or madame,
We cannot fetch any documents via the soap interface
The host exists, but I wont get the token from the interface (AuthenticateResult).
Please help, please consider that as urgent, since we need to sync the documents on our mobile devices.
Thank you in advance,
Oliver Vorderegger
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Hello
Thanks so much for reaching out on the Ideagen Quality Management Professional forums!
I've made a few small edits to your post to help protect some sensitive information about your organisation and system setup. We just want to make sure everyone stays secure as this is a public forum.
Since this sounds pretty urgent and specific to your setup, I'd recommend connecting directly with our Support team. They'll be able to dive into the details with you and get this sorted out quickly. You can open a ticket with them through our usual Support channel.
Thanks for understanding, and we appreciate you being part of our community!
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