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    • Ideagen EHSQ • Enterprise (Formerly the DevonWay platform)

    Ideagen EHSQ • Enterprise (Formerly the DevonWay platform)

    Join compliance and safety leaders in the Ideagen EHSQ • Enterprise forum. Share risk management strategies, solve operational challenges, and master regulatory excellence together.

    • Technology updates
    • Discussions
    40 Posts
      Most repliesMost viewsRecently created
    Alan Blair
    Ideagen Luminate Manager
    Alan BlairIdeagen Luminate Manager
     Discussions
    Ideagen EHSQ Enterprise Roadmap (Feb 2026)
    Ideagen EHSQ Enterprise Roadmap (Feb 2026)

    We’re excited to share a brand‑new wave of features and improvements coming your way in Ideagen EHSQ Enterprise!In this update video, you’ll get a first look at what’s ahead—enhancements designed to streamline your workflows, increase visibility, and make quality management smoother and more intuitive than ever.🎥 Watch now to explore what’s new, what’s evolving, and how these upcoming changes will empower you to deliver stronger, smarter, and more consistent quality outcomes across your organisation.https://app.screendesk.io/recordings/12eee653-b2fa-4cfb-b97b-eb0c6ec2db1a

    1080
    Alan Blair
    Ideagen Luminate Manager
    3 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Update (2.64.2.2) Wednesday, May 20, 2026

    We're deploying a patch to US Production this afternoon Wednesday, May 20, 2026, to resolve an issue with loading Shared Service configurations (which are not widely in use today). We are also including a fix for our server-side data loader component, which prevented certain interfaces from working.The release notes for this patch are available here.As always, please contact us with any questions or concerns.-Greg

    150
    Greg Harper
    Ideagen Employee
    3 days ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Update (2.64.2.1) Monday, May 18, 2026

    We're deploying a patch to US Production this afternoon Monday, May 18, 2026, to resolve issues with missing dashboard data and assignment emails for certain users. Unfortunately, missed assignment emails will not re-send but the assignments will still be active in the system and will show on user's assignment lists. Release notes are available here. (Note that the version number in the Help menu remains unchanged, but the link there will take you to the updated release notes.)As always, please contact us with any questions or concerns.-Greg

    481
    John Mitcham
    Ideagen Employee
    4 days ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    European & Canadian datacenter patch for 2.64.1.2 - Postponed: US Production Updates for 2.64.2

    We are planning no-downtime patch to the European and Canadian datacenters to deliver version 2.64.1.2, which contains a fix for date fields for users whose time zones are ahead of UTC. The release notes are available here.Additionally, the no-downtime US Production update for 2.64.2 is postponed by one day until Friday, May 15th, 2026. This release will contain the same fix included in the 2.64.1.2 patch.-Greg

    100
    Greg Harper
    Ideagen Employee
    10 days ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.64.2) starting Thursday, May 14th, 2026, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.64.2 to the following areas:US Production: Thursday, May 14th US Government Cloud Production: Thursday, May 21st Europe and Canada Production: Wednesday, May 27thYou can review the release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new version on Monday, May 11th. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, May 20th.Maintenan

    110
    Greg Harper
    Ideagen Employee
    12 days ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Update (2.64.1.1) Wednesday, May 6th, 2026

    We're deploying a patch to US Production on the afternoon of Wednesday, May 6, 2026, to fix an issue with certain search filters. The release notes are available here.Note that this patch will delay the Production releases for the European and Canadian data centers from Wednesday, May 6, 2026, to Thursday, May 7, 2026.As always, please contact us with any questions or concerns.-Greg

    120
    Greg Harper
    Ideagen Employee
    17 days ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime US Government Cloud and EU/CA Production Update (2.64.0.1) starting Tuesday, April 21st, 2026

    We're deploying a patch to our US Government Cloud (FedRAMP) Production data center on Tuesday, April 21st, 2026, and our European and Canadian Production data centers on Wednesday, April 22nd, 2026. This patch adjusts back-end monitoring to reduce system overhead and was successfully applied in our US Production datacenter on April 1, 2026. Release notes are available here. Also note that the 2.64.1 release has been delayed by two weeks and will now happen on the following schedule:US Production: April 23, 2026 US Government Cl

    160
    Greg Harper
    Ideagen Employee
    1 month ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    Further Postponed: No-downtime Production Updates (2.64.1) starting Thursday, April 9th, 2026, and Maintenance

    We have an update regarding our planned release: we are moving the 2.64.1 release to Thursday, April 23rd.Our team is committed to delivering this UI framework update at the quality level you expect from us, and our testing process has indicated we need additional time to get there. We would rather take that time now than compromise on the experience we deliver to you.As a result of this delay, the remainder of our release calendar will shift back by two weeks. We will share updated dates as part of our ongoing communications.Thank you for your continued patience. Please reach out if you have any questions or concerns.-Greg

    360
    Greg Harper
    Ideagen Employee
    1 month ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    Postponed: No-downtime Production Updates (2.64.1) starting Thursday, April 9th, 2026, and Maintenance

    Please be aware that the release previously planned for Thursday, April 9th has been postponed to Tuesday, April 14th. This release includes a significant update to our UI framework — one that shouldn't affect the end-user experience but does require additional validation of our internal testing processes to meet the quality bar you expect from us.As always, if you have any questions or concerns, please don't hesitate to contact us.-Greg

    350
    Greg Harper
    Ideagen Employee
    1 month ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.64.1) starting Thursday, April 9th, 2026, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.64.1 to the following areas:US Production: Thursday, April 9th US Government Cloud Production: Thursday, April 16th Europe and Canada Production: Wednesday, April 22ndYou can review the release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new version by Friday, April 3rd. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, April 15th.

    392
    Greg Harper
    Ideagen Employee
    1 month ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Update (2.64.0.1) Wednesday, April 1st, 2026

    We're deploying a patch to US Production this afternoon Wednesday, April 1, 2026, to adjust back-end monitoring and reduce system overhead. Release notes are available here.As always, please contact us with any questions or concerns.-Greg

    380
    Greg Harper
    Ideagen Employee
    1 month ago
    J
    Thinker
    jbowling13Thinker
     Discussions
    Use Search API to get extract of user's Reporting Authority

    We would like to perform a daily extract of all users along with their associated Reporting Authority. Specifically, we are targeting users assigned the iCAP Participant role and need to determine whether each user is vetted for Framatome, Canada, or is unvetted.Is it possible to retrieve this information via the Search API?  We are planning to programmatically collect this data and store it in a local database.

    513
    John Mitcham
    Ideagen Employee
    2 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.64.0) starting Thursday, March 19th, 2026, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.64.0 to the following areas:US Production: Thursday, March 19th US Government Cloud Production: Thursday, March 26th Europe and Canada Production: Wednesday, April 1stYou can review the release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new version by Monday, March 16th. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, March 25th.

    210
    Greg Harper
    Ideagen Employee
    2 months ago
    J
    Thinker
    jbowling13Thinker
     Discussions
    Search API using Keyword or "contains"

    I’m reviewing the documentation and would like to do a search in the API against our CAPA module where a specific word like “tubes” appears on an object.  It appears that you can only do a strict string search on a specific field, not a general search.  Anyone had any luck with this?

    393
    T
    Ideagen Employee
    2 months ago
    C
    Ideagen Employee
    Carl GardinerIdeagen Employee
     Technology updates
    Performance Impact Resolution: February 26, 2026

    The performance degradation we experienced earlier today in our US Production environment has been fully resolved as of 10:00 AM Central time. All services are operating normally.What Happened?We experienced infrastructure issues affecting a subset of our production servers, which resulted in slower response times and intermittent delays for some users. Core functionality remained available throughout the incident, though performance was degraded.Resolution:Our infrastructure team identified and resolved the underlying issue. All systems have been restored to normal performance levels.What's Next?We are working with our infrastructure provider to conduct a thorough analysis of this incident and implement additional safeguards to prevent recurrence.We sincerely apologize for any disruption to your operations. If you experienced specific issues during this incident or h

    240
    C
    Ideagen Employee
    2 months ago
    C
    Ideagen Employee
    Carl GardinerIdeagen Employee
     Technology updates
    Performance Impact Notice: February 26, 2026

    We are currently experiencing performance degradation in our US Production environment that may affect your operations. Our infrastructure team is actively working to resolve the issue.What Happened? We detected infrastructure issues affecting a subset of our production servers. This may result in slower response times or intermittent delays when accessing certain features.Current Status:All services remain available Performance may be degraded during the resolution process Our team is actively implementing fixesWhat's Next?We will send an update once full performance has been restored. We apologize for any inconvenience this may cause to your operations.Thank you for your patience.-Carl

    360
    C
    Ideagen Employee
    2 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.63.5) starting Thursday, February 26th, 2026, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.63.5 to the following areas:US Production: Thursday, February 26th US Government Cloud Production: Thursday, March 5th Europe and Canada Production: Wednesday, March 11thYou can review the release notes for an overview of the changes.Visual ChangesPlease note that we are postponing the visual changes to the Page Title, Breadcrumb bar, Home button, and Create New button until a future release. We appreciate the fee

    180
    Greg Harper
    Ideagen Employee
    3 months ago
    C
    Ideagen Employee
    Carl GardinerIdeagen Employee
     Technology updates
    Visual Changes Coming in 2.63.5 Release Starting February 26th, 2026

    Visual ChangesThe next platform release (2.63.5) will include some minor visual changes to the Page Title, Breadcrumb bar, Home button, and Create New button.These changes will be available in the following areas on this schedule:US Production: Thursday, February 26th US Government Cloud Production: Thursday, March 5th Europe and Canada Production: Wednesday, March 11thThe same changes will typically be available in the corresponding UAT areas one week before these Production dates. You can go to the 2.63.5 release notes to see a screenshot comparing the changes.As always, if you have any questions or concerns, please don't hesitate to contact us.-Carl

    611
    S
    Thinker
    3 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.63.4) starting Thursday, February 5th, 2026, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.63.4 to the following areas:US Production: Thursday, February 5th US Government Cloud Production: Thursday, February 12th Europe and Canada Production: Wednesday, February 18thYou can review the release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new version on Friday, January 30th. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, February

    330
    Greg Harper
    Ideagen Employee
    3 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Update (2.63.3.1) Tuesday, January 27th, 2026

    The No-downtime Production Update on Thursday, January 15th, 2026 introduced a RESTConnect issue that prevents finding data in certain cases. We're deploying a patch to US Production on Tuesday, January 27, 2026, to resolve this issue. Release notes are available here.Also note that the 2.63.3 release to EU & Canada originally scheduled for Wednesday, January 28 will now happen on Thursday, January 29, and will include this 2.63.3.1 patch.As always, please contact us with any questions or concerns.-Greg

    160
    Greg Harper
    Ideagen Employee
    3 months ago
    Mace Johnson
    Ideagen Employee
    Mace JohnsonIdeagen Employee
     Technology updates
    Idea-Gen-AI | Planned Downtime on Test Stack Thursday, January 22nd

    This is notice of an upcoming downtime on the Idea-Gen-AI test stack - System Integration (US). During this time all Idea-Gen-AI endpoints for that particular stack will be unreachable. Sack Date Time System Integration (US) 22-Jan 11:00 – 13:00 UTC  This is part of a version upgrade from V2.4.0 to V2.5.0, which removes some end-of-life models (Claude 3.5 & Claude 3.7 & gpt 4o (2024-05-13)) and migrates these to their newer recommended models (Claude 4.5 & gpt 4o (2024-11-20)). You can see the new platform mappings here: https://ideagen

    220
    Mace Johnson
    Ideagen Employee
    4 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.63.3) starting Thursday, January 15th, 2026, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.63.3 to the following areas:US Production: Thursday, January 15th US Government Cloud Production: Thursday, January 22nd Europe and Canada Production: Wednesday, January 28thYou can review the release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new version on Friday, January 9th. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, January 21st

    450
    Greg Harper
    Ideagen Employee
    4 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Update (2.63.2.1) Wednesday, January 7th, 2026

    The No-downtime Production Update on Thursday, December 18, 2025 introduced a session management issue that can cause object locks to persist longer than intended. This issue only affects the US Production environment — European, Canadian, and GovCloud environments are not impacted. We're deploying a targeted patch to US Production on Thursday, January 8, 2026 to resolve this issue. Release notes are available here. (We ended up delaying this release by a day, so note that the original version of this post, and the title, reference January 7th.)  As always, pl

    180
    Greg Harper
    Ideagen Employee
    4 months ago
    C
    Ideagen Employee
    Carl GardinerIdeagen Employee
     Technology updates
    No-downtime Production Update on Tuesday, December 16th

    The No-downtime Production Update (2.63.1.1) deployed on Thursday, December 11th, 2025, in our European and Canadian data centers introduced an issue that prevents users from viewing uploaded files directly in the application (files can still be downloaded). We will resolve this on Tuesday, December 16th, 2025, with a targeted fix that will not require downtime or service restarts.As always, if you have any questions or concerns, please don't hesitate to contact us.-Carl

    420
    C
    Ideagen Employee
    5 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Update (2.63.1.1) starting Thursday, December 11th, 2025

    The No-downtime Production Update on Thursday, November 20, 2025 introduced an issue where special characters in default calculations could fail to work correctly in certain cases. This update reached our European and Canadian data centers on Wednesday, December 3rd. We are addressing the issue with a no-downtime Production Update on Thursday, December 11th, 2025. You can read the release notes for more detail.As always, if you have any questions or concerns, please don't hesitate to contact us.-Greg

    310
    Greg Harper
    Ideagen Employee
    5 months ago
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