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    • Ideagen EHSQ • Enterprise (Formerly the DevonWay platform)

    Ideagen EHSQ • Enterprise (Formerly the DevonWay platform)

    Join compliance and safety leaders in the Ideagen EHSQ • Enterprise forum. Share risk management strategies, solve operational challenges, and master regulatory excellence together.

    • Technology updates
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    23 Posts
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    C
    Ideagen Employee
    Carl GardinerIdeagen Employee
     Technology updates
    Visual Changes Coming in 2.63.5 Release Starting February 26th, 2026

    Visual ChangesThe next platform release (2.63.5) will include some minor visual changes to the Page Title, Breadcrumb bar, Home button, and Create New button.These changes will be available in the following areas on this schedule:US Production: Thursday, February 26th US Government Cloud Production: Thursday, March 5th Europe and Canada Production: Wednesday, March 11thThe same changes will typically be available in the corresponding UAT areas one week before these Production dates. You can go to the 2.63.5 release notes to see a screenshot comparing the changes.As always, if you have any questions or concerns, please don't hesitate to contact us.-Carl

    291
    S
    Thinker
    22 hours ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.63.4) starting Thursday, February 5th, 2026, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.63.4 to the following areas:US Production: Thursday, February 5th US Government Cloud Production: Thursday, February 12th Europe and Canada Production: Wednesday, February 18thYou can review the release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new version on Friday, January 30th. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, February

    230
    Greg Harper
    Ideagen Employee
    13 days ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Update (2.63.3.1) Tuesday, January 27th, 2026

    The No-downtime Production Update on Thursday, January 15th, 2026 introduced a RESTConnect issue that prevents finding data in certain cases. We're deploying a patch to US Production on Tuesday, January 27, 2026, to resolve this issue. Release notes are available here.Also note that the 2.63.3 release to EU & Canada originally scheduled for Wednesday, January 28 will now happen on Thursday, January 29, and will include this 2.63.3.1 patch.As always, please contact us with any questions or concerns.-Greg

    100
    Greg Harper
    Ideagen Employee
    15 days ago
    Mace Johnson
    Ideagen Employee
    Mace JohnsonIdeagen Employee
     Technology updates
    Idea-Gen-AI | Planned Downtime on Test Stack Thursday, January 22nd

    This is notice of an upcoming downtime on the Idea-Gen-AI test stack - System Integration (US). During this time all Idea-Gen-AI endpoints for that particular stack will be unreachable. Sack Date Time System Integration (US) 22-Jan 11:00 – 13:00 UTC  This is part of a version upgrade from V2.4.0 to V2.5.0, which removes some end-of-life models (Claude 3.5 & Claude 3.7 & gpt 4o (2024-05-13)) and migrates these to their newer recommended models (Claude 4.5 & gpt 4o (2024-11-20)). You can see the new platform mappings here: https://ideagen

    120
    Mace Johnson
    Ideagen Employee
    21 days ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.63.3) starting Thursday, January 15th, 2026, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.63.3 to the following areas:US Production: Thursday, January 15th US Government Cloud Production: Thursday, January 22nd Europe and Canada Production: Wednesday, January 28thYou can review the release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new version on Friday, January 9th. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, January 21st

    380
    Greg Harper
    Ideagen Employee
    1 month ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Update (2.63.2.1) Wednesday, January 7th, 2026

    The No-downtime Production Update on Thursday, December 18, 2025 introduced a session management issue that can cause object locks to persist longer than intended. This issue only affects the US Production environment — European, Canadian, and GovCloud environments are not impacted. We're deploying a targeted patch to US Production on Thursday, January 8, 2026 to resolve this issue. Release notes are available here. (We ended up delaying this release by a day, so note that the original version of this post, and the title, reference January 7th.)  As always, pl

    150
    Greg Harper
    Ideagen Employee
    1 month ago
    C
    Ideagen Employee
    Carl GardinerIdeagen Employee
     Technology updates
    No-downtime Production Update on Tuesday, December 16th

    The No-downtime Production Update (2.63.1.1) deployed on Thursday, December 11th, 2025, in our European and Canadian data centers introduced an issue that prevents users from viewing uploaded files directly in the application (files can still be downloaded). We will resolve this on Tuesday, December 16th, 2025, with a targeted fix that will not require downtime or service restarts.As always, if you have any questions or concerns, please don't hesitate to contact us.-Carl

    300
    C
    Ideagen Employee
    1 month ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Update (2.63.1.1) starting Thursday, December 11th, 2025

    The No-downtime Production Update on Thursday, November 20, 2025 introduced an issue where special characters in default calculations could fail to work correctly in certain cases. This update reached our European and Canadian data centers on Wednesday, December 3rd. We are addressing the issue with a no-downtime Production Update on Thursday, December 11th, 2025. You can read the release notes for more detail.As always, if you have any questions or concerns, please don't hesitate to contact us.-Greg

    280
    Greg Harper
    Ideagen Employee
    2 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    Postponed: No-downtime Production Updates (2.63.2) starting Thursday, December 11th, 2025

    Please be aware that the release previously planned for Thursday, December 11th is postponed until Thursday, December 18th. We always strive to release the highest quality software possible, and in this case, we have identified areas that require further testing to guarantee the high quality that you expect.As always, if you have any questions or concerns, please don't hesitate to contact us.-Greg

    220
    Greg Harper
    Ideagen Employee
    2 months ago
    Jackie Sexton
    Ideagen Employee
    Jackie SextonIdeagen Employee
     Technology updates
    Ideagen EHSQ • Enterprise mobile update for December 4 and December 11, 2025

    We are planning the following no-downtime mobile updates:Android (2.1.0) on December 11, 2025 Recent Assignments and Frequent Items New Relic integration Field-level help text Enhanced mobile submission performance iOS (1.49.0) on December 4, 2025 App rebranding Enhanced mobile submission performance Field-level help text New Relic integration Compatibility with iOS 26 Bug fixes Windows (1.6) on December 4, 2025Brand adoption New app ID Bug fixesFor additional details visit the release notes I

    110
    Jackie Sexton
    Ideagen Employee
    2 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.63.2) starting Thursday, December 11th, 2025, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.63.2 to the following areas:US Production: Thursday, December 11th Europe and Canada Production: Wednesday, December 17th US Government Cloud Production: Wednesday, January 7th (2026)You can review the release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new version by Friday, December 5th. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, De

    280
    Greg Harper
    Ideagen Employee
    2 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.63.1) starting Thursday, November 20th, 2025, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.63.1 to the following areas:US Production: Thursday, November 20th Europe and Canada Production: Wednesday, December 3rd US Government Cloud Production: Thursday, December 4thYou can review the release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new version by Friday, November 14th. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, November

    240
    Greg Harper
    Ideagen Employee
    2 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Update (2.63.0.1) on Monday, November 10th, 2025

    The 2.63.0 Production Update on Thursday, October 30th introduced an issue with some grid search exports which we are addressing with a no-downtime Production Update on Monday, November 10th, 2025. You can read the release notes for more detail.As always, if you have any questions or concerns, please don't hesitate to contact us.-Greg

    110
    Greg Harper
    Ideagen Employee
    3 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.63.0) starting Thursday, October 30th, 2025, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.63.0 to the following areas:US Production: Thursday, October 30th US Government Cloud Production: Thursday, November 6th Europe and Canada Production: Wednesday, November 12thYou can review the release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new version by Monday, October 27th. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, November 5th.Maintenan

    340
    Greg Harper
    Ideagen Employee
    3 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Update (2.62.5.1) on Friday, October 17th, 2025

    The 2.62.5 Production Update on Tuesday, October 14th introduced an issue with certain RESTConnect searches which we are addressing with a no-downtime Production Update on Friday, October 17th, 2025. You can read the release notes for more detail.As always, if you have any questions or concerns, please don't hesitate to contact us.-Greg

    290
    Greg Harper
    Ideagen Employee
    3 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    Postponed: No-downtime Production Updates (2.62.5) starting Thursday, October 9th, 2025

    Please be aware that the release previously planned for Thursday, October 9th is postponed until Tuesday, October 14th. We always strive to release the highest quality software possible, and in this case, we have identified areas that require further testing to guarantee the high quality that you expect. As always, if you have any questions or concerns, please don't hesitate to contact us.-Greg

    450
    Greg Harper
    Ideagen Employee
    4 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.62.5) starting Thursday, October 9th, 2025, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.62.5 to the following areas:US Production: Thursday, October 9th US Government Cloud Production: Thursday, October 16th Europe and Canada Production: Wednesday, October 22ndYou can review these release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new version by Friday, October 3rd. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, October 15th.Maint

    390
    Greg Harper
    Ideagen Employee
    4 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.62.4) starting Thursday, September 18, 2025, and Maintenance

    Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.62.4 to the following areas:US Production: Thursday, September 18th US Government Cloud Production: Thursday, September 25th Europe and Canada Production: Wednesday, October 1stYou can review these release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new 2.62.4 version by Friday, September 12th. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, September 24th

    440
    Greg Harper
    Ideagen Employee
    5 months ago
    Jackie Sexton
    Ideagen Employee
    Jackie SextonIdeagen Employee
     Technology updates
    Mobile App Rebranding Notice

    Important changes coming to our mobile application.Starting November 20th, 2025, the DevonWay 2 mobile app will be renamed Ideagen EHSQ Enterprise with platform-specific updates detailed below. iOS and Windows PlatformsThe following changes will take effect:Application Name: DevonWay 2 → Ideagen EHSQ Enterprise Visual Identity: Updated icon design aligned with Ideagen's EHSQ brandingUser Impact Summary:Standard Users: All functionality and login credentials remain identical—only the name and icon will change MDM-Managed Deployments: The underlying package identifier stays the same, ensuring automatic updates throug

    812
    M
    Ideagen Employee
    5 months ago
    Greg Harper
    Ideagen Employee
    Greg HarperIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.62.3.1), Friday, September 5, 2025

    The No-downtime 2.62.3 Production Update originally scheduled for last Thursday, August 28, 2025, occurred on September 4. This update introduced an issue with certain Mobile reference fields that prevented data from returning. We are addressing this issue with a no-downtime Production Update later today, September 5, 2025. You can read the release notes here for more detail.

    260
    Greg Harper
    Ideagen Employee
    5 months ago
    M
    Ideagen Employee
    Mark LierleyIdeagen Employee
     Technology updates
    Postponed: No-downtime Production Updates (2.62.3), Thursday, August 28, 2025

    Please be aware that the release previously planned for this evening (Thursday, August 28) is postponed. We always strive to release the highest quality software possible, and in this case we have identified areas that require further testing to guarantee the high quality that you expect. Check back here for more information as we determine the new 2.62.3 release date.

    330
    M
    Ideagen Employee
    5 months ago
    Jackie Sexton
    Ideagen Employee
    Jackie SextonIdeagen Employee
     Technology updates
    No-downtime Production Updates (2.62.3) starting Thursday, August 28, 2025, and Maintenance

    August 21, 2025Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.62.3 to the following areas:US Production: Thursday, August 28 US Government Cloud Production: Thursday, September 4 Europe and Canada Production: Wednesday, September 10You can review these 

    210
    Jackie Sexton
    Ideagen Employee
    5 months ago
    Jackie Sexton
    Ideagen Employee
    Jackie SextonIdeagen Employee
     Technology updates
    Welcome to the new Community portal

    We are excited to launch a brand-new customer support portal packed with insights, updates, and tips tailored just for you. This documentation center includes resources for all Ideagen applications, not just DevonWay products. As we are expanding to better serve you, we are making some changes now to prepare for the launch.   DevonWay Docs DevonWay docs has moved to the Help tab of the customer support portal. While these new pages do have a different URL, current DevonWay Docs links are still active giving you time to update any saved bookmarks and can suggest new articles for you to review. Every day more helpful documentation articles are being added!  DevonWay University Self-Paced Cou

    660
    Jackie Sexton
    Ideagen Employee
    6 months ago

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