Hi all,One of our divisions is changing their name from Cancer & Diagnostics to Core Clinical Services. Does anybody know of an easy way to update all the reports we already have set up for the division without having to go into them all and add in the new divisional name?Has anybody else had any experience of this? All suggestions welcome.Many thanks,Frances

Hi, how do users of the CAS app and the NICE app manage the delays with the alerts/guidance being uploaded to the system? We are essentially running two processes for CAS, updating the CAS website and retrospectively updating Inphase. We haven’t started using the NICE app yet, but are concerned that the month delay would impact our processes and the ability to meet timescales. I’m keen to hear how other Trusts are managing this?

Our users of the Audit App (we call it Digital Checklist App) have asked if it’s possible to see the compliance rate of an individual checklist in the list of completed checklists:They feel that it would be much easier for them to identify  a completed checklist that is demonstrating a low compliance rate and go straight into it to explore why the rate is lower than having to open multiple checklists to find the anomaly.Ideagen were unable to provide this function and we have put in an enhancement request.

Hello everyone,We were suggested to raise it here. It would be good to have a bit more visibility on the enhancement requests we request. At the moment, once the request is submitted that is the last thing we know - it doesn't have a ticket number, no update, when it is discussed with dev team, does it have a "position number" on the list of enhancement lists? It would be good to know when/if Dev team discuss it, what feedback/discussion is happening and most importantly decision and possible ETA if it is to be taken on. Thanks! 

Does anyone know if it is possible to restrict access to a certain record within an app? We sometimes have incidents or complaints that are of a sensitive nature and we want to restrict who can see them to only a few people.

Hi,Is anyone experiencing issues with the LFPSE data source within the last 24 hours?We are unable to see any data from pages built off a live connect for LFPSE, and we are also unable to access live connect via data source option in administrator to ascertain the issue.Have attached an image of the error message in the hope someone recognises and can offer advice.Thanks! 

We requested some time ago the ability to filter on the answer of an individual question on the Audit App (we call it digital checklists).So for example we have a digital checklist for resus equipment trolleys and grab bags - it’s the same checklist, but we wanted to separate them by trolley or grab bag with one table just for trolleys and another for grab bags. Currently I’m manually selecting by org unit (not fool-proof as some areas have both types). If I filter by answer - I end up with only that answer - all other questions/answers disappearing.Would anyone else be interested in this enhancement? Or do you know a work-around other than creating two separate checklists?   

Hi All,Does anyone use InPhase to help record and manage professional referrals to the Health and Care Professions Council (HCPC), Nursing and Midwifery Council (NMC)?Many thanks

Hi, I wondered if there was any update on timescales for the roll-out plan of taxonomy 6 as we haven’t received any communication since May?  Many thanks.

Hi, I wondered if there was any update on timescales for the roll-out plan of taxonomy 6? We’re being asked questions by our ICB about when this will be implemented. 

Is it possible to create a notification email based on a due date on a questionnaire? We would like to be able to send reminder emails to people a couple of weeks before the due date.

We would ideally like to be able to amend the task form, so that we can remove the elements within the form that we don’t need and streamline the form so that it gains more use with users that don’t operate InPhase very often. We know we can add questions, however, we can’t add them in the order that we want users to fill them out.

Hi Everyone, Is there a way to “combine” compliance questions with the live connect information (text information, or non compliance questions)? We have not been able to display in the same widget this information and we have tried using object query and not been successful. Any help is appreciated! Thanks!

When users are trying to completed a risk assessmernt form they are getting the following error.

Hi, I am currently building a report where I am using infographic numbers. When I save the page and test in enterprise with slicer the numbers change but one box just appears blank (i.e no 0 count shows).  Does anyone know where I am going wrong?

On our complaints once a record has been created it moves to a review stage. When it enters the stage there is a rule that calculates the date that the response is due (20 working days) and the acknowledge by date (3 working days). The problem is when the complaint is raise on behalf of then we require consent from the patient and this stops the clock on the response date. We have added in the stop the clock option to the form but this does not seem to recalculate the dates once consent has been received.Does anyone else have this feature and have any solutions for the system to recalculate the due date once consent is received?

In regards to LFPSE validation and the need to achieve this easily and without it being a massive admin sink.Created date is a good start, however, there is a need to have a date along the top where you have updated on LFPSE with a first initial date uploaded to the national system. As sometimes when LFPSE goes down and the API then requires a re-save this makes the created date and initial upload date to LFPSE out of sync.This would massively help us, as currently we are undertaking daily checks of the LFPSE system due to significant discrepancies between InPhase and LFPSE.  

We catergorise our open incidents in to three different stages <10WKD, 10-20WKD and >20WKD. At the moment we are having to do this outside of the system but are looking at a way to do it within it.I have created a calculated field using compare at row level to determine whether the incident was closed within time scales but wondering if there is a way to add another condition to fit the above criteria.So any incidents open for less than 10 working days would be marked <10WKDAny open between 10 and 20 working days would be marked 10-20WKDAnd any open for greater than 20 working days  would be marked >20WKDThen anything that was closed would be marked closed so that you could filter these out as they wouldn’t be applicable.

HI Does anyone know if its possible to add the audit ID number to the audit actions listing page? I can’t seem to find the criteria. Thanks

When we have a complaint we look to see if the complainant has complained before and previously we would note the number. Now we are trying to link it to the actual record (see attached screenshot). We have added in a links section to the complaints module but when you try and search for a number nothing comes up even when using an astericks (see attached screenshot). The link to the incident module works OK (see attached screenshot) but we just seem to be unable to link within the same module.

Is anybody else having trouble accessing lists in Question Manager? The dropdown seems to have disappeared in our UAT system. Have I accidentally clicked something to turn it off?

Hi,Has anyone been able to change the name of a Questionnaire once created? We have recently added some audits which we want to change the name of, but cannot figure out a way of amending without deleting and re-starting with new name.Anyone able to share if they have done this please?

HiOn producing our Q4 report I’ve noticed that currency data is being presented in $ format rather than £.  This was not happening at Q3 and only shows in data added in Word via the Add-in.  On InPhase directly it shows as intended £ - all language settings are UK (not US).I wonder if it’s something to do with the Add-in connection but I can’t see how to review this.  Our internal IT team have looked at this with me and can only advise that it must be an InPhase issue.I have logged a ticket - but with the backlog have been advised to seek help from the community.Has anyone else noticed this and importantly fixed it?  Thanks!  Lisa 

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