Looking for help?
Unsure where to begin or need guidance on using Ideagen Luminate? Explore our detailed articles below for step-by-step assistance.
Guides
Send us feedback
We'd love to hear your thoughts—whether it’s a feature suggestion, usability improvement, or what you love about Ideagen Luminate.
We have recieved your feedback
Thank you for sharing! Your input helps us enhance Luminate for all users. Feel free to close this window now.
Hi there,
Is there a security issue with enabling the web reporting portal in unauthenticated mode (no SSO), where external users from anywhere in the world can upload attachments?
I’m specifically concerned about the risk of someone uploading a file that contains malware. How is this normally managed in practice? do systems in Ideagen usually scan uploads, restrict file types, or isolate them before we access and possibly download them? What are the best practices for handling this kind of setup or is it always recommended to be authenticated (which means external parties cant fill the form)
Thanks,
Alex
Hi
Ideagen Quality Management doesn’t have any scans in place to prevent such an upload so this is something you would need to consider.
Unfortunately we can’t advise on the specific configuration as your environment will be unique to you along with your own risk practices and security protocols. I would recommend having a member of your IT team contact our support team to discuss the concerns and they can potentially provide some additional points to consider.
Thank you very much 
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.