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News

Stay informed about the latest platform developments, upcoming features, and announcements. Discuss customer feedback, share ideas, and engage with the team behind Ideagen Luminate.

6 Posts
Samuel Brown
Ideagen Community Manager
Samuel BrownIdeagen Community Manager
 General
Introduce yourself and welcome others 👋
Introduce yourself and welcome others 👋

Hello everyone and welcome to the Ideagen Luminate community!The Ideagen Luminate team is excited to get to know our new users and their backgrounds. We would love to hear a little bit about yourself and what you do for your company. You may meet others on this thread who share common interests or work in the same industry as you.We believe that by getting to know each other, we can build a stronger community and learn from each other. So please, take a moment to introduce yourself and let us know what you're interested in. We can't wait to get to know you!Here are some questions to get you started: What is your name? What do you do for a living? What are your interests? What are you hoping to get out of the Ideagen Luminate? A little about me…I have been with Ideagen for almost seven years now, and some of you may recognise my name. I started out in the support team, where I covered both frontline and escalated support for products including Coruson, Q-Pulse Cloud, Risk Manageme

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Thinker
Abi Davies
Ideagen Community Manager
Abi DaviesIdeagen Community Manager
 Announcements
The logo for Ideagen Luminate added in front of a gradient background
Introducing Ideagen Luminate💡

Your new portal for connection, learning, and support We’re excited to announce the upcoming launch of Luminate, our new unified customer portal designed to simplify how you engage with our products, teams, and resources.Luminate brings together everything you need: expert communities, product guides, learning courses, and support, all within one intuitive platform. No more jumping between multiple sites or wondering where to find guidance. With Luminate, you’ll have a single entry point to explore, learn, and connect at your own pace.Why are we making this change?Because you’ve told us what matters. You want clarity, consistency, and a space that reflects how you use our products day to day. Luminate is designed for you; the hands-on users. It’s a place where you can build expertise, get answers quickly, and connect with others who are solving the same challenges.What’s coming in September?A fresh new homepage with four clear paths: community forums, product guides, learning courses,

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Abi Davies
Ideagen Community Manager
Ellie Roser
Ideagen Community Manager
Ellie RoserIdeagen Community Manager
 Announcements
Introducing Skills - A new e-learning service for our customers! 🚀
Introducing Skills - A new e-learning service for our customers! 🚀

We are thrilled to announce the launch of our brand-new e-learning site designed specifically for Ideagen customers! 🎉https://app.guidde.com/share/playbooks/sgch1jbdfiyDxYib4oxWgL?origin=cCLyFoR44mSXlCFKCbVeCHA7Qf03Why we created this e-learning siteAs part on the new launch of Success Plans, we are working hard to empower, educate, and surface easier access to help, support and product training for our customers. By giving all our customers the tools for success, we hope we enable you to use our products a tool to complete your day-to-day tasks.Skills is a self-sign-up platform with all our customer learning and education material accessible for upskilling and enhancing your abilities with Ideagen software.How to get startedGetting started is easy! Simply visit Skills and find your product- from here you can sign up to start learning! It’s that easy.Need a bit of extra help? Visit our FAQs or comment below for us to help get you going!To iteration and beyond!Your feedback is invaluab

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Ellie Roser
Ideagen Community Manager
Samuel Brown
Ideagen Community Manager
Samuel BrownIdeagen Community Manager
 Announcements
Ideagen Coruson forums are now available! 🎉
Ideagen Coruson forums are now available! 🎉

The Ideagen Luminate team is thrilled to introduce the newest addition to our forums: Ideagen Coruson! This new forum is designed to foster engaging discussions among our aviation industry customers. We eagerly anticipate the vibrant conversations and knowledge sharing that will take place here.In addition to this, you can also expect the following:Product updates: Keep informed about the latest updates and new features coming to the solution. Announcements: Stay ahead of the curve with the latest updates on upcoming events, webinars, and courses. Industry discussions: Ask questions, share best practices, and learn from each other's experiences. Providing feedback: Help us shape the future of Ideagen Coruson by sharing your thoughts and suggestions.Our hope is that this forum becomes a collaborative space where we can all come together, learn from each other, and grow as a community. Join us and be part of the exciting journey with Ideagen Coruson!Visit the forum

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Samuel Brown
Ideagen Community Manager
Samuel Brown
Ideagen Community Manager
Samuel BrownIdeagen Community Manager
 Feature spotlight
Obtain badges and ranks in Community 🏅

While looking through Ideagen Luminate Community you may have noticed that some users have icons against their profile. These icons represent the ranks and badges that our users have achieved simply by asking questions, replying to others, and providing useful answers. This article will detail what each of our badges and ranks mean so that you can strive to earn them.Please be aware that some ranks and badges may be reserved for Ideagen employees or associates and are not achievable. These have been indicated on this article.BadgesOur community badges are displayed proudly underneath your profile picture. These community badges are awarded to users who have met certain requirements whilst interacting with the community. Below you can see a list of our badges, however this list is not exhaustive, so be on a look out for future additions.   Founding Member This is an exclusive badge which is only available to earn by users who register for Ideagen Luminate Community between i

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Samuel Brown
Ideagen Community Manager
Samuel Brown
Ideagen Community Manager
Samuel BrownIdeagen Community Manager
 Announcements
A message from Ben Dorks, Ideagen CEO
A message from Ben Dorks, Ideagen CEO

Whether you’ve been an Ideagen customer for years or are only just beginning your journey with us, I’d like to extend a warm welcome to Ideagen Luminate.Our community is first and foremost a place for you—in your capacity as a professional in the regulatory and compliance space—to connect with peers, discuss topics of critical importance to your work, and gain access to the information and insights that help you do what you do best every day. With that in mind, please treat this as your space. Ask questions, write about what interests you, and connect with Ideagen employees and each other. Get involved in shaping the future of your products.For me personally, the existence of this platform has been an ambition for some time. It’s no accident that one of Ideagen’s core values is Community. We believe deeply in the potential for business to have a positive impact—on our internal community of colleagues and their personal and professional ambitions, on the wider user base whom we support,

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Samuel Brown
Ideagen Community Manager

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