Save the image in the vault and copy the link Go to the inform module and navigate to form admin. Select the form template that needs to be edited. Click on 'Add New Field' and select the 'Info' field. Insert the title as per your requirement. Insert the following code in the code section, replacing the highlighted with the copied link, and adding a relevant “Description”: within the quotation marks The Width and Height can be adjusted accordingly<img src="path/to/your/image.jpg" alt="Description of the image" width="300" height="200">i.e. <img src=https://company.luciditysoftware.com.au/intranet/filelink/00grege00gergre/E

Good morning,Prior to the Ideagen Hub upgrade our users with Site Manager access were able to add new, archive or delete users.  Now they do not have access to Ideagen Hub to do this - I can give them Administrator access to HR & that gives them access to the Ideagen Hub home page, but not the Admin Console.  Can you please advise how this access can be set up ?

Welcome to our new home here on Ideagen Luminate! 🎉We’re really excited to have you here as part of the Ideagen EHS Core (formerly Lucidity) community. This space replaces our previous feedback forum and brings everything together into one modern, connected community.Here, you can:💬 Start discussions – ask questions, share insights, or swap ideas with other users. 💡 Submit feedback and feature ideas – help shape the future of the product. 📘 Access resources – stay up to date with product updates, best practices, and tips from the Ideagen team.🤝 Connect with experts – engage directly with our Customer Success, Product, and Support teams, as well as other professionals using Mail Manager Enterprise.

My Hazardous substances are not coming up in my modules and can anyone help with this?

Hi All,New to the community. Was wondering if there is a way to modify the risk matrix in Ideagen? I note that the existing version doesn’t align with my organisations risk values and was hoping there's a way to change it so that I can use the one within the organisation I work for. That way when I’ve got workers completing the risk assessments they are using a familiar risk matrix model. Any thoughts on his one please?

While we are starting fresh on this new platform, I need to raise the question that I am most commonly asked about Ideagen EHS Core - formerly Lucidity.What exactly is the limiting factor that is preventing the implementation of the Competency Module (i.e the ability to complete e-Learning) via the App? Currently 95% of our work force utilises the App for the majority of their use of the software, but still need to use the desktop version to complete their inductions / e-Learning. We have force loaded a link to the desktop site onto all the company managed mobile devices, but a large portion of our workforce use their personal devices to access the App, meaning we have had to explain that the app if for forms etc, and the desktop site is for e-learning and show them how to bookmark a web page (which was quite an undertaking for some less tech savvy demographics of our workforce).  I understand something like this needs significant software deve

Just a request to have the “Search” function restored as soon as possible, or some guidance on how to restore it myself?Did anyone else suffer major changes to their access profiles in this recent UI update also?

Hi Team, it appears in our system (Ideagen EHS Core - formerly Lucidity), that once a document is deleted from the filing cabinet, the review action associated with said file remains - and the review action needs to be subsequently manually deleted. Should the system not register that the file itself is deleted and automatically delete its associated review action? We have also noticed there is no functionality to “bulk change” document review actions; hypothetically when we finish a project, the site specific management plans, inductions and procedures are deleted/archived - therefore sometimes there will be a large amount of individual document review actions that needs to be manually deleted one by one with minimal filtering ability in the All Actions section of the Intranet Module (as we only use the Projects managed list, not Location). Can anyone think of a work around for the above or have a system that they have put in pl