Looking for help?
Unsure where to begin or need guidance on using Ideagen Luminate? Explore our detailed articles below for step-by-step assistance.
Guides
Send us feedback
We'd love to hear your thoughts—whether it’s a feature suggestion, usability improvement, or what you love about Ideagen Luminate.
We have recieved your feedback
Thank you for sharing! Your input helps us enhance Luminate for all users. Feel free to close this window now.
Hello.
Does anyone know whether it is possible to cancel document read & acknowledge sent in error to users?
Hey there!
You can remove users from the distribution/copyholders list which will remove the action from their workload.
Hope this helps!
-Cody
Thanks for the help.
My instance of Q-Pulse does not present this way unfortunately, so not able to do this way.
If you’re using the desktop client, you can achieve this same outcome by removing the person from Distribution > Copyholders on the relevant document.
If these options are not available to you, there may be a permission you lack to perform this action.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.