Hi ​@Allan Differ, looking at the screenshot this is because the change request was raised against revision 1.  The document should be revised (creating revision 2) and when you activate the revision you can identify that the change request was actioned.

Hi ​@Alan Blair , i cannot attach video , there is no revision 2 option for me to choose , can you delete this change request and i will try again?

Hello ​@Allan Differ, we cannot delete anything as we don’t administer the system.  

Do you have a second revision to implement the change in?

The typical process would be:

1. Revision 1 created
2. Changes raised
3. New revision created as a draft (revision 2)
4. Changes made to the revision 2 document
5. Revision 2 approved
6. Revision 2 activated - during activation you’ll be prompted to confirm which change requests have been implemented.

You can find details on the document lifecycle at Overview of the Document lifecycle – Ideagen Quality Management • Professional | Help | Ideagen Luminate

changes were made to revision 1 ,( another question was added to list of questions) , new document was attached but i have no option 2 to implement in.

Hi ​@Allan Differ it sounds like you’ve swapped the attachment in revision 1, which means you have no record of changes being implemented.

To preserve your trail of changes, I’d recommend:

1. Restoring the attachment on revision 1.
2. Create a new revision.
3. Add your new attachment to revision 2.
4. Activate the document and during activation you will be asked by the wizard to identify what changes have been implemented.