Skip to main content

Leaving Ideagen Luminate

This link leads to an external site. Only proceed if trusted. Ideagen is not responsible for external content.

Ideagen Luminate logo Ideagen Luminate logo
    Navigation
    {{search submit=false instant=settings.instant_search class='search search-full' placeholder='Search for articles, announcements and more'}}
    Need help?
    Send feedback
    {{#if (not signed_in)}} {{#is help_center.name "Ideagen Help"}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{else}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{/is}} {{/if}} {{#if signed_in}}
    {{user.name}}
    {{#is help_center.name "Ideagen Help"}} Manage tickets {{else}} {{#link "requests" role="menuitem"}} Manage tickets {{/link}} {{/is}} Update profile Change password
    Privacy Policy Terms of Use
    {{#link "sign_out" role="menuitem" class="signOut"}} Sign out {{/link}}
    {{/if}}
    {{search submit=false instant=settings.instant_search class='search search-full' placeholder='Search for articles, announcements and more'}}
    This page does not meet FedRAMP security standards. Please avoid entering sensitive or classified information. Learn more
    Learn more
    Learn more

    Looking for help?

    Common queries

    View all
    Back Open

    Send us feedback

    Before you start

    This form is for Ideagen Luminate feedback only.

    Your submission will not receive a response. To request solution support, open a ticket with us.

    We'd love to hear your thoughts on features, usability, or what you love about Ideagen Luminate.
    Ideagen Community Logo
        • Community
        • Recent activity
        • Unanswered questions
        • News
        • Announcements8
        • Feature spotlight5
        • General1
        • Ideagen Audit Analytics
        • Discussions17
        • Ideagen Aviation Safety • Cora (Formerly Coruson)
        • Discussions4
        • Ideagen EHS • Priya (Formerly ProcessMAP / Ideagen EHS)
        • Discussions22
        • Ideagen Collaboration Portal (Formerly Huddle™)
        • Discussions9
        • Ideagen Please Review
        • Discussions11
        • Ideagen Smartforms (Formerly MiCo / Smartforms Professional)
        • Discussions5
        • Ideagen Quality Control • Professional (Formerly Inspection Xpert (IXOD) 2.0)
        • Discussions4
        • Ideagen Quality Control • Enterprise (Formerly Inspection Xpert 3.0 / Quality Control Essentials)
        • Discussions6
        • Ideagen Quality Management • Professional (Formerly Q-Pulse QMS)
        • Discussions172
        • Ideagen Quality Management • Core (Formerly Qualtrax / Quality Management Essentials)
        • Discussions38
        • Ideagen Workplace Training (Formerly WorkRite)
        • Discussions9
        • Ideagen Healthcare Guardian (Formerly InPhase)
        • Discussions38
        • Ideagen Policy Logic (Formerly CompliSpace)
        • Discussions5
        • Ideagen EHSQ • Enterprise (Formerly the DevonWay platform)
        • Technology updates24
        • Discussions1
        • Ideagen Mail Manager
        • Discussions8
        • Ideagen Audit & Risk Management
            • Discussions2
            • Discussions3
            • Discussions1
        • Ideagen EHS • Core (Formerly Lucidity)
        • Discussions5
        • Ideagen Machine Safety (Formerly Plant Assessor)
        • Discussions1
        • Ideagen Mail Manager • Enterprise (Formerly OnePlace)
        • Discussions1
        • Ideagen Compliance (Formerly ConvergePoint)
        • Discussions2
        • Ideagen Safe Food (Formerly SafeFood 360°)
        • Discussions2
        • Ideagen Supply Chain (Formerly Authenticate)
        • Discussions2
        • Ideagen Workforce Safety (Formerly Damstra)
        • Discussions4
        • Ideagen Risk Management • Ion (Formerly Pentana Risk / Risk Management)
        • Discussions0
        • Ideagen Internal Audit • Aura (Formerly Pentana Audit / Internal Audit)
        • Discussions0
        • Ideagen Internal Audit • Alto (Formerly Pentana MK / Internal Audit MK)
        • Discussions0
        • Ideagen Wearable Safety (Formerly Reactec)
        • Discussions1
    • Ideagen Help
    Ideagen Community Logo
    • Create a post
    • Sign In
    • Ideagen Luminate
    • Community
    • Ideagen Quality Management • Professional (Formerly Q-Pulse QMS)
    • Discussions
    • i cannot raise change control request against version 2 , only option available is option 1 , can you help me?
    Question

    i cannot raise change control request against version 2 , only option available is option 1 , can you help me?

    • Forum|Forum|4 months ago
      October 14, 2025
    • 5 replies
    • 65 views

    A
    Thinker
    Forum|alt.badge.img+1
    • Allan Differ
    • Thinker

     

      • Like
      • Share

      5 replies

      • Newest first
      • Best voted
      Alan Blair
      Ideagen Community Manager
      Forum|alt.badge.img+8
      • Alan Blair
      • Ideagen Community Manager
      • Forum|Forum|4 months ago
        October 14, 2025

      Hi ​@Allan Differ, looking at the screenshot this is because the change request was raised against revision 1.  The document should be revised (creating revision 2) and when you activate the revision you can identify that the change request was actioned.

      • Like

      A
      Thinker
      Forum|alt.badge.img+1
      • Allan Differ
      • Author
      • Thinker
      • Forum|Forum|4 months ago
        October 15, 2025

      Hi ​@Alan Blair , i cannot attach video , there is no revision 2 option for me to choose , can you delete this change request and i will try again?

       

      • Like

      Alan Blair
      Ideagen Community Manager
      Forum|alt.badge.img+8
      • Alan Blair
      • Ideagen Community Manager
      • Forum|Forum|4 months ago
        October 15, 2025

      Hello ​@Allan Differ, we cannot delete anything as we don’t administer the system.  

      Do you have a second revision to implement the change in?

      The typical process would be:

      1. Revision 1 created
      2. Changes raised
      3. New revision created as a draft (revision 2)
      4. Changes made to the revision 2 document
      5. Revision 2 approved
      6. Revision 2 activated - during activation you’ll be prompted to confirm which change requests have been implemented.

      You can find details on the document lifecycle at Overview of the Document lifecycle – Ideagen Quality Management • Professional | Help | Ideagen Luminate

      • Like

      A
      Thinker
      Forum|alt.badge.img+1
      • Allan Differ
      • Author
      • Thinker
      • Forum|Forum|4 months ago
        October 15, 2025

      changes were made to revision 1 ,( another question was added to list of questions) , new document was attached but i have no option 2 to implement in.

      • Like

      Alan Blair
      Ideagen Community Manager
      Forum|alt.badge.img+8
      • Alan Blair
      • Ideagen Community Manager
      • Forum|Forum|4 months ago
        October 15, 2025

      Hi ​@Allan Differ it sounds like you’ve swapped the attachment in revision 1, which means you have no record of changes being implemented.

      To preserve your trail of changes, I’d recommend:

      1. Restoring the attachment on revision 1.
      2. Create a new revision.
      3. Add your new attachment to revision 2.
      4. Activate the document and during activation you will be asked by the wizard to identify what changes have been implemented.
      • Like

      Become a Quality Management: Professional Certified Administrator

      Learn more
      Powered by Gainsight
      Terms of UseCustomise cookiesAccessibility statement

      logo_full-color.svg

      Sign inSign up

      Login with SSO

      Ideagen Employee Login Login with Ideagen Hub
      or

      logo_full-color.svg

      Sign inSign up

      Login with SSO

      Ideagen Employee Login Login with Ideagen Hub
      or
      Forgot your password?

      Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

      Back to overview

      Scanning file for viruses.

      Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

      OK

      This file cannot be downloaded

      Sorry, our virus scanner detected that this file isn't safe to download.

      OK
      CommunityAll forumsEvents Ideagen Luminate News
      Get in touch Open a Support ticket Contact sales
      Useful linksAll Help documentation All Skills courses Resources
      Get in touch Open a Support ticket Contact sales
      Ideagen Corporate news Events and webinars

      Connect with us
      ©  Ideagen
      Privacy PolicyTerms of Use Data Protection PolicyEnvironmental Policy Slavery and Human Trafficking Statement