We’ve introduced a new article feedback widget across Help, giving you a clearer and more meaningful way to tell us what you think. Instead of the old “Was this helpful?” buttons, you can now rate each article as excellent, good or poor, and quickly highlight what worked or what didn’t.

You’ll also see:

• Pre‑defined options to help you pinpoint any issues
• Optional comment boxes if you want to share more detail
• Your feedback going straight to the people who maintain and improve the knowledgebase

Why we’ve made this change

The previous yes/no option didn’t give enough insight into what was helpful, what could be improved or what you’d like to see more of. By giving you more choice and more space to explain, we can better understand what’s working well and where we can make things even clearer. This helps us make updates that genuinely make a difference.

What’s in it for you

Your feedback directly shapes the articles you use every day. When you tell us what’s helpful, and what isn’t, we can refine, rewrite or expand content so it better supports you. It’s a simple way to influence the quality of the knowledgebase and make sure the information you rely on keeps getting better.

We really appreciate every piece of feedback you share. Together, we can make Help clearer, stronger and more useful for everyone.

Visit Help to start sharing your feedback and shaping future improvements. 💡