We're thrilled to announce that Ideagen Luminate has been recognized with the Architect Award at the 2025 Gainsight Gamechanger Awards in Dublin!

This is validation of something we've believed in from day one: when you put customers at the heart of everything you do, magic happens.

What makes this award special?

The Architect Award celebrates communities that go beyond the basics. It recognizes platforms that inform, inspire, and foster genuine belonging. Spaces where customers don't just visit, but actively participate, learn, and thrive together.

And the numbers tell an incredible story:

• 📈 317% increase in customers marking posts as helpful
• 💬 108% rise in monthly contributions
• 🎓 Over 84 days of total e-learning time invested by our community

These statistics represent thousands of moments where customers found exactly what they needed, learned something new, or connected with someone who truly understood their challenges.

More than just a portal

Ideagen Luminate brings together three essential pillars in one intuitive experience:

✨ Help – Find answers fast when you need them most
📚 Skills – Learn at your own pace with bite-sized courses designed for busy professionals
🤝 Community – Connect with industry peers and Ideagen experts who get it

As our Chief Revenue Officer Emma Hayes put it:

"This award reflects our unwavering commitment to putting customers first. Ideagen Luminate isn't just a portal – it's a vibrant community where customers find solutions, share insights and unlock the full value of our products. This recognition belongs to the entire team whose vision made it possible."

A team effort

This achievement belongs to every person who contributed to making Ideagen Luminate what it is today – from the developers who built the platform to the community managers who nurture it daily, to YOU, our incredible community members who show up, contribute, and make this space come alive.

The Gainsight Gamechanger Awards celebrate organizations making a real difference for customers, teams, and partners. We're honored to be recognized alongside other customer-first innovators who are raising the bar across the industry.

Thank you for being part of this journey. Here's to building an even stronger community together! 🎉

What's your favorite Ideagen Luminate feature? Drop a comment and let us know!