Your new portal for connection, learning, and support 

We’re excited to announce the upcoming launch of Luminate, our new unified customer portal designed to simplify how you engage with our products, teams, and resources.

Luminate brings together everything you need: expert communities, product guides, learning courses, and support, all within one intuitive platform. No more jumping between multiple sites or wondering where to find guidance. With Luminate, you’ll have a single entry point to explore, learn, and connect at your own pace.

Why are we making this change?

Because you’ve told us what matters. You want clarity, consistency, and a space that reflects how you use our products day to day. Luminate is designed for you; the hands-on users. It’s a place where you can build expertise, get answers quickly, and connect with others who are solving the same challenges.

What’s coming in September?

• A fresh new homepage with four clear paths: community forums, product guides, learning courses, and support.
• A powerful product search tool that recognises any name you use—current or legacy.
• A dedicated news and updates section, including a “you said, we did” format to show how your feedback drives change.
• Real customer ambassadors sharing their experiences to help others get the most out of Luminate.
• A relaxed, approachable design that puts users first.

Luminate is a free, accessible platform that complements everything else we offer. It makes your journey smoother, more connected, and more impactful.

This is just the beginning. Over the coming weeks, we’ll be sharing more about what’s inside Luminate and how it can help you get even more value from your experience with us.

Stay tuned and let Luminate light the way to a smarter, more connected experience.