In regards to LFPSE validation and the need to achieve this easily and without it being a massive admin sink.Created date is a good start, however, there is a need to have a date along the top where you have updated on LFPSE with a first initial date uploaded to the national system. As sometimes when LFPSE goes down and the API then requires a re-save this makes the created date and initial upload date to LFPSE out of sync.This would massively help us, as currently we are undertaking daily checks of the LFPSE system due to significant discrepancies between InPhase and LFPSE.  

We catergorise our open incidents in to three different stages <10WKD, 10-20WKD and >20WKD. At the moment we are having to do this outside of the system but are looking at a way to do it within it.I have created a calculated field using compare at row level to determine whether the incident was closed within time scales but wondering if there is a way to add another condition to fit the above criteria.So any incidents open for less than 10 working days would be marked <10WKDAny open between 10 and 20 working days would be marked 10-20WKDAnd any open for greater than 20 working days  would be marked >20WKDThen anything that was closed would be marked closed so that you could filter these out as they wouldn’t be applicable.

HI Does anyone know if its possible to add the audit ID number to the audit actions listing page? I can’t seem to find the criteria. Thanks

When we have a complaint we look to see if the complainant has complained before and previously we would note the number. Now we are trying to link it to the actual record (see attached screenshot). We have added in a links section to the complaints module but when you try and search for a number nothing comes up even when using an astericks (see attached screenshot). The link to the incident module works OK (see attached screenshot) but we just seem to be unable to link within the same module.

Is anybody else having trouble accessing lists in Question Manager? The dropdown seems to have disappeared in our UAT system. Have I accidentally clicked something to turn it off?

Hi,Has anyone been able to change the name of a Questionnaire once created? We have recently added some audits which we want to change the name of, but cannot figure out a way of amending without deleting and re-starting with new name.Anyone able to share if they have done this please?

HiOn producing our Q4 report I’ve noticed that currency data is being presented in $ format rather than £.  This was not happening at Q3 and only shows in data added in Word via the Add-in.  On InPhase directly it shows as intended £ - all language settings are UK (not US).I wonder if it’s something to do with the Add-in connection but I can’t see how to review this.  Our internal IT team have looked at this with me and can only advise that it must be an InPhase issue.I have logged a ticket - but with the backlog have been advised to seek help from the community.Has anyone else noticed this and importantly fixed it?  Thanks!  Lisa 

We want to make sure we're providing you with the best content to help you get the most out of your InPhase products. That's where you come in!What kind of self-help articles, guides, or videos would you like to see from us in the future? Whether it's detailed how-tos, troubleshooting tips, or creative ways to use our products, we want to hear your ideas.Drop your suggestions in the comments below and let us know:Topics you're interested in Specific information you need more details on Any formats you prefer (articles, videos, step-by-step guides, etc.) Future webinars you’d like to hear aboutYour feedback is super valuable to us, and we can't wait to create content that truly helps you. Thanks for being a part of our community!Looking forward to your ideas! 💡

Hi,Is there a facility to provide a static hyperlink to a document in InPhase?We use Q-Pulse and are able to link to a document using its unique number which will always point to the current active version (feature is called the Document Retrieval Service). This allows us to reference other documents without worrying about links expiring when a document is updated.ThanksAndy

The Question Manager is not showing in Admin, in the InPhase.What could be the reasons?And how to fix this?