{{#if (not signed_in)}} {{#is help_center.name "Ideagen Help"}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{else}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}}
{{/is}} {{/if}} {{#if signed_in}}
{{#is help_center.name "Ideagen Help"}}
Manage tickets
{{else}} {{#link "requests" role="menuitem"}}
Manage tickets {{/link}} {{/is}}
Update profile
Change password
Privacy Policy
Terms of Use
{{#link "sign_out" role="menuitem" class="signOut"}}
Sign out {{/link}}
{{/if}}
{{user.name}}
Looking for help?
Send us feedback
Before you start
This form is for Ideagen Luminate feedback only.
Your submission will not receive a response. To request solution support, open a ticket with us.
We'd love to hear your thoughts on features, usability, or what you love about Ideagen Luminate.
Solved
Word Add-in - mystery $ signs
+1Hi
On producing our Q4 report I’ve noticed that currency data is being presented in $ format rather than £. This was not happening at Q3 and only shows in data added in Word via the Add-in. On InPhase directly it shows as intended £ - all language settings are UK (not US).
I wonder if it’s something to do with the Add-in connection but I can’t see how to review this. Our internal IT team have looked at this with me and can only advise that it must be an InPhase issue.
I have logged a ticket - but with the backlog have been advised to seek help from the community.
Has anyone else noticed this and importantly fixed it?
Thanks! Lisa
Best answer by Alan Blair
Hi
+7Hi
+1Hi
I await further advice from the InPhase team…
Lisa
+7Hi Lisa, I’ve located your ticket and I have escalated this for you now. 😊
+1Thanks - I’ve had to find a work around for the current report so no longer urgent. Wondered if anyone else was experiencing and/or if result of a recent software update.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.