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    41
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Audit Analytics Roadmap (Q2 2026)
      Ideagen Audit Analytics Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Risk Management community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/55ed6a94-81a6-47d0-8cb3-1bdeb7697b26 

      50
      Alan Blair
      Ideagen Community Manager
      1 hour ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Supply Chain Roadmap (Q2 2026)
      Ideagen Supply Chain Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Supply Chain community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/69d72016-b593-405f-b111-83380f189dc9

      00
      Alan Blair
      Ideagen Community Manager
      1 hour ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Safe Food Roadmap (Q2 2026)
      Ideagen Safe Food Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Safe Food community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/10491406-a8a2-43ac-8a08-8158e1379dde

      00
      Alan Blair
      Ideagen Community Manager
      1 hour ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Please Review Roadmap (Q2 2026)
      Ideagen Please Review Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Risk Management community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/e0533d3a-6b2d-4c66-ae72-c07b07b1c497

      00
      Alan Blair
      Ideagen Community Manager
      1 hour ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Policy Connect Roadmap (Q2 2026)
      Ideagen Policy Connect Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Policy Connect community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/fc4535b3-c591-42e0-be81-18af108eb1b3

      00
      Alan Blair
      Ideagen Community Manager
      1 hour ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Mail Manager Enterprise Roadmap (Q2 2026)
      Ideagen Mail Manager Enterprise Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Mail Manager Enterprise community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/7536f18b-a74e-4ff3-8714-901c13effb0e

      00
      Alan Blair
      Ideagen Community Manager
      1 hour ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Mail Manager Roadmap (Q2 2026)
      Ideagen Mail Manager Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Mail Manager community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/19404225-bfd1-449f-b097-14e8e50049c1

      00
      Alan Blair
      Ideagen Community Manager
      1 hour ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen EHS Core Roadmap (Q2 2026)
      Ideagen EHS Core Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen EHS Core community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/e8455098-2ab7-4c27-ade8-a4037223d6dd

      00
      Alan Blair
      Ideagen Community Manager
      1 hour ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Aviation Safety (Cora) Roadmap (Q2 2026)
      Ideagen Aviation Safety (Cora) Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Aviation Safety community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/29b39d48-d153-4523-9033-b1d6e4ed97a7

      00
      Alan Blair
      Ideagen Community Manager
      3 hours ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Collaboration Portal Roadmap (Q2 2026)
      Ideagen Collaboration Portal Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Collaboration Portal community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/930b9905-39e4-499e-afda-6bb239b9a6f6

      00
      Alan Blair
      Ideagen Community Manager
      3 hours ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Risk Management Roadmap (Q2 2026)
      Ideagen Risk Management Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Risk Management community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/2aa3a4f1-c9a2-45e4-816b-e677c9d88afd

      30
      Alan Blair
      Ideagen Community Manager
      3 hours ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Internal Audit Roadmap (Q2 2026)
      Ideagen Internal Audit Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Internal Audit community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/2aa3a4f1-c9a2-45e4-816b-e677c9d88afd

      00
      Alan Blair
      Ideagen Community Manager
      3 hours ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Audit Quality Roadmap (Q2 2026)
      Ideagen Audit Quality Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Audit Quality community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making the system more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/658092ad-59b2-43ca-8515-bbffd9075348

      20
      Alan Blair
      Ideagen Community Manager
      3 hours ago
      Alan Blair
      Ideagen Community Manager
      Alan BlairIdeagen Community Manager
       Discussions
      Ideagen Assurance Roadmap (Q2 2026)
      Ideagen Assurance Roadmap (Q2 2026)

      ✨ Exciting news for the Ideagen Assurance community!We're delighted to share a first look at a brand-new wave of features and improvements heading your way.These updates have been designed with your experience in mind — enhancing workflows, improving visibility, and making quality management more intuitive across your organisation.🎥 Watch the update video to explore what's new, what's changing, and how these enhancements will empower your teams to deliver stronger, more consistent outcomes.We'd love to hear your feedback — let us know what you think in the comments! 💬https://app.screendesk.io/recordings/08fb2555-8a31-452a-b971-055709550f32

      10
      Alan Blair
      Ideagen Community Manager
      3 hours ago
      R
      Thinker
      Richard PriceThinker
       Discussions
      HAVS Operator Exposure Alert emails

      Our company has been using Reactec wearable technology for HAVS for a number of years. We had been set up for receiving operator exposure email alerts for when operators exceed the HAVS EAV or ELV. These emails have stopped since the admin portal changed from Reactec to Ideagen & I can't find how to switch the email alerts back on. Any help on switching the operator exposure alert emails back on would be appreciated. Thank you.

      20
      R
      Thinker
      4 hours ago
      Greg Harper
      Ideagen Employee
      Greg HarperIdeagen Employee
       Technology updates
      No-downtime Production Updates (2.64.1) starting Thursday, April 9th, 2026, and Maintenance

      Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.64.1 to the following areas:US Production: Thursday, April 9th US Government Cloud Production: Thursday, April 16th Europe and Canada Production: Wednesday, April 22ndYou can review the release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new version by Friday, April 3rd. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, April 15th.MaintenanceNo-downtime software maintenance on US Production servers:Between Tuesday, April 21st, and Thursday, April 23rd. No-downtime software maintenance on European and Canadian servers as outlined in the Maintenance Schedule.As always, if you have any questions or concerns, please don't hesitate to contact us.-Greg

      90
      Greg Harper
      Ideagen Employee
      4 days ago
      Abi Davies
      Ideagen Community Manager
      Abi DaviesIdeagen Community Manager
       Announcements
      You said, we did! Improving content with your help 📝
      You said, we did! Improving content with your help 📝

      We really appreciate you taking the time to share your thoughts. Your feedback helps us understand what matters to you and gives us the insight we need to make our content better. We also wanted to take a moment to show you the real impact your feedback is having, because the changes we make genuinely start with you.What happens when you give us feedback?When you leave feedback on an article, you can tell us exactly what is and isn't working,  whether your question wasn’t answered, the information was outdated or hard to understand, or even if you loved it and just wanted to let us know!Every piece of feedback is reviewed by our Customer Experience team. Depending on what you’ve told us, we’ll either:Improve the existing article — tidying up the language, adding missing steps, correcting inaccurate information, or making it easier to navigate. Create a brand new article — if your question isn’t covered anywhere in our knowledge base, we’ll pass it to a subject matter expert to fill tha

      260
      Abi Davies
      Ideagen Community Manager
      5 days ago
      Greg Harper
      Ideagen Employee
      Greg HarperIdeagen Employee
       Technology updates
      No-downtime Production Update (2.64.0.1) Wednesday, April 1st, 2026

      We're deploying a patch to US Production this afternoon Wednesday, April 1, 2026, to adjust back-end monitoring and reduce system overhead. Release notes are available here.As always, please contact us with any questions or concerns.-Greg

      170
      Greg Harper
      Ideagen Employee
      5 days ago
      J
      Ideagen Employee
      Jen InsigneIdeagen Employee
       Discussions
      Quick Guides for Common Workforce Safety Concerns

      At Ideagen, we know safety isn’t just about ticking boxes — it’s about giving your teams the confidence and tools to work smarter and safer every single day. After listening closely to customer feedback, we’ve identified the three most common Workface Safety challenges organisations face. To help you stay ahead, we’ve created quick, practical guides you can start using right away:1. Transfers – Workflow NotificationsEnsure employee profiles move smoothly between companies with clear, step‑by‑step guidance for Administrators. 👉 Guide: Transferring an employee profile – Ideagen Workforce Safety | Help | Ideagen Luminate 2. User Management – User Types & Access RightsKeep trainees on track by sending timely reminder emails for lessons marked Due or Overdue. 👉 Guide: Sending reminders – Ideagen Workforce Safety | Help | Ideagen Luminate 3. Resetting PasswordsHelp users regain access quickly with simple instructions for resetting passwords in the web version. 👉 Guide: Resetting your

      20
      J
      Ideagen Employee
      6 days ago
      X
      Ideagen Employee
      Xyla O.Ideagen Employee
       Discussions
      Quick Guides for Common Policy Logic Concerns

      We’ve noticed that many of our customers share similar questions when using Policy Logic. To make things easier, we’ve compiled the top three concerns and linked helpful guides you can use right away:  Registers and Forms – Workflow Notifications    Learn how Assurance workflow notifications keep you informed and ensure smooth processes.  👉 Overview of Assurance workflow notifications  User Management – User Types and Access Rights  Get clarity on the different user types in Assurance and how they impact your setup.  👉 Overview of user types in Assurance  Authentication – Troubleshooting Login Errors    Resolve issues with authentication in PolicyConnect, including the “failed to get auth0 token” error.  👉 Troubleshooting authentication error  We hope these guides help you navigate Assurance and PolicyConnect more smoothly. If you have further questions, feel free to reply to this Community post or log a Support ticket — we’re here to help!

      100
      X
      Ideagen Employee
      6 days ago
      F
      Ideagen Employee
      Francis ManaloIdeagen Employee
       Discussions
      Welcome to the All-New Community Discussion!

      Welcome to our new home here on Ideagen Luminate! 🎉We’re really excited to have you here as part of the Ideagen EHS Core (formerly Lucidity) community. This space replaces our previous feedback forum and brings everything together into one modern, connected community.Here, you can:💬 Start discussions – ask questions, share insights, or swap ideas with other users. 💡 Submit feedback and feature ideas – help shape the future of the product. 📘 Access resources – stay up to date with product updates, best practices, and tips from the Ideagen team.🤝 Connect with experts – engage directly with our Customer Success, Product, and Support teams, as well as other professionals using Mail Manager Enterprise.Submit a Support Ticket Join our CommunityWe’d love to kick things off by hearing from you!👉 Introduce yourself below – tell us who you are, where you’re from, and how you’re using Mail Manager Enterprise.Thanks for joining us as we continue building this community together. We’re lookin

      50
      F
      Ideagen Employee
      6 days ago
      M
      Thinker
      Mark JordanThinker
       Discussions
      Resources tab on the home page.

      As an admin for our organization, I have available to me in my login page a resource tab. This is where I have stored our risk policies and procedures. We have 12 different business units with each one having its own risk register. What I have noticed is that when risk owners login they do not have the resources drop down. Is there someway to make this available to risk owners so they have access to the resources?

      50
      M
      Thinker
      6 days ago
      K
      Thinker
      KCarrollThinker
       Discussions
      Dashboard- Asset Types and Activity Types

      I have recently started using the Dashboard Designer and I am having some trouble. I have 4 differtent Asset Types and 4 Different Activity Types, when I do Activity Type Name in the data/filter menu I am only seeing Calibration. Same with Asset Type, I am only seeing one type. How can I get all of them to populate in the filter menu?

      233
      Jordi Comas
      Enthusiast
      7 days ago
      M
      Mentor
      Mkealey-harbaughMentor
       Discussions
      Import training records

      Hello! Is there a way to import training records from an excl spreadsheet? We are in mid-transition and I am trying to get historical training records uploaded into the QMS. I had hoped that the academy integration would move the records, but that does not appear to be there case. So I am leaning towards entering the completed training records (prior to 2025 when we got Academy/QMS) into the QMS but am unsure if it is possible to import them directly. I have a ticket currently open about the issue however I have not had any response, and it has been over a month. I need to work on getting this completed but am stuck. 

      110
      M
      Mentor
      7 days ago
      J
      Thinker
      James DybellThinker
       Discussions
      Extracting bulk data

       I need to bulk download around 300  DSE assessments and results and training records of various users.  Is there a way I can do this please?

      70
      J
      Thinker
      8 days ago
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