{{#if (not signed_in)}} {{#is help_center.name "Ideagen Help"}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{else}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}}
{{/is}} {{/if}} {{#if signed_in}}
{{#is help_center.name "Ideagen Help"}}
Manage tickets
{{else}} {{#link "requests" role="menuitem"}}
Manage tickets {{/link}} {{/is}}
Update profile
Change password
Privacy Policy
Terms of Use
{{#link "sign_out" role="menuitem" class="signOut"}}
Sign out {{/link}}
{{/if}}
{{user.name}}
Looking for help?
Common queries
Send us feedback
Before you start
This form is for Ideagen Luminate feedback only.
Your submission will not receive a response. To request solution support, open a ticket with us.
We'd love to hear your thoughts on features, usability, or what you love about Ideagen Luminate.
Featured
Ideagen Aviation Safety Roadmap (Feb 2026)
+8We’re excited to share a brand‑new wave of features and improvements coming your way in Ideagen Aviation Safety!
In this update video, you’ll get a first look at what’s ahead—enhancements designed to streamline your workflows, increase visibility, and make quality management smoother and more intuitive than ever.
🎥 Watch now to explore what’s new, what’s evolving, and how these upcoming changes will empower you to deliver stronger, smarter, and more consistent outcomes across your organisation.
https://app.screendesk.io/recordings/e6954a7c-b166-46ba-aeb4-e9940ffe8740
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.