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Performance Impact Notice: February 26, 2026
We are currently experiencing performance degradation in our US Production environment that may affect your operations. Our infrastructure team is actively working to resolve the issue.
What Happened?
We detected infrastructure issues affecting a subset of our production servers. This may result in slower response times or intermittent delays when accessing certain features.
Current Status:
- All services remain available
- Performance may be degraded during the resolution process
- Our team is actively implementing fixes
What's Next?
We will send an update once full performance has been restored. We apologize for any inconvenience this may cause to your operations.
Thank you for your patience.
-Carl
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