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    • Service Disruption Resolved - US Production Environment

    Service Disruption Resolved - US Production Environment

    • Forum|Forum|1 day ago
      September 8, 2026
    • 1 reply
    • 47 views

    C
    Ideagen Employee
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    • Carl Gardiner
    • Ideagen Employee

    The issue affecting our US Production environment, which began at approximately 6:40 AM CDT, was resolved at 8:00 AM CDT, and service is back to normal.

    We are still investigating the root cause(s) and will share more if there's anything further to report. We apologize for the disruption this caused and appreciate your patience.

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        Thinker
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        • js540427
        • Thinker
        • Forum|Forum|1 day ago
          September 8, 2026

        Great response! THANK YOU!

        Jenn Sessler - Vistra Fleet Performance Improvement/Ideagen System Administrator
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