August 21, 2025Platform UpdateWe are planning no-downtime updates to deliver Platform release 2.62.3 to the following areas:US Production: Thursday, August 28 US Government Cloud Production: Thursday, September 4 Europe and Canada Production: Wednesday, September 10You can review these release notes for an overview of the changes.ActionPlease report any unexpected behavior that you notice in your US Config (Build, Test, and UAT) areas, which we plan to update with this new 2.62.3 version by Monday, August 25. (We will postpone the Production update if we're not confident in its quality.) This release will reach the European and Canadian Config areas on Wednesday, September 3.MaintenanceNo-downtime software maintenance on US Production servers: Between Tuesday, September 16, and Thursday, September 18 No-downtime software maintenance on European and Canadian servers as outlined in the Maintenance Schedule.As always, if you have any questions or concerns, please don't hesitate to contac

We are excited to launch a brand-new customer support portal packed with insights, updates, and tips tailored just for you. This documentation center includes resources for all Ideagen applications, not just DevonWay products. As we are expanding to better serve you, we are making some changes now to prepare for the launch.   DevonWay Docs DevonWay docs has moved to the Help tab of the customer support portal. While these new pages do have a different URL, current DevonWay Docs links are still active giving you time to update any saved bookmarks and can suggest new articles for you to review. Every day more helpful documentation articles are being added!  DevonWay University Self-Paced Courses Over the coming months new and updated self-paced courses will move to the Skills section of the support portal. These bite sized videos walk new users through features such as dashboards, reports, and charts.   Newsletter and Release Notes Many of you have signed up for our technology updates an