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No-downtime US Government Cloud and EU/CA Production Update (2.64.0.1) starting Tuesday, April 21st, 2026
We're deploying a patch to our US Government Cloud (FedRAMP) Production data center on Tuesday, April 21st, 2026, and our European and Canadian Production data centers on Wednesday, April 22nd, 2026. This patch adjusts back-end monitoring to reduce system overhead and was successfully applied in our US Production datacenter on April 1, 2026. Release notes are available here.
Also note that the 2.64.1 release has been delayed by two weeks and will now happen on the following schedule:
- US Production: April 23, 2026
- US Government Cloud Production (FedRAMP): April 30, 2026
- EU/Canada Production: May 6, 2026
As always, please contact us with any questions or concerns.
-Greg
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