{{#if (not signed_in)}} {{#is help_center.name "Ideagen Help"}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{else}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}}
{{/is}} {{/if}} {{#if signed_in}}
{{#is help_center.name "Ideagen Help"}}
Manage tickets
{{else}} {{#link "requests" role="menuitem"}}
Manage tickets {{/link}} {{/is}}
Update profile
Change password
Privacy Policy
Terms of Use
{{#link "sign_out" role="menuitem" class="signOut"}}
Sign out {{/link}}
{{/if}}
{{user.name}}
Looking for help?
Common queries
Send us feedback
Before you start
This form is for Ideagen Luminate feedback only. Your submission will not receive a response.
Looking for support? Select the solution you need help with and open a ticket with us.
We'd love to hear your thoughts on features, usability, or what you love about Ideagen Luminate.
No-downtime Production Update (2.64.1.1) Wednesday, May 6th, 2026
+2We're deploying a patch to US Production on the afternoon of Wednesday, May 6, 2026, to fix an issue with certain search filters. The release notes are available here.
Note that this patch will delay the Production releases for the European and Canadian data centers from Wednesday, May 6, 2026, to Thursday, May 7, 2026.
As always, please contact us with any questions or concerns.
-Greg
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.