{{#if (not signed_in)}} {{#is help_center.name "Ideagen Help"}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{else}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}}
{{/is}} {{/if}} {{#if signed_in}}
{{#is help_center.name "Ideagen Help"}}
Manage tickets
{{else}} {{#link "requests" role="menuitem"}}
Manage tickets {{/link}} {{/is}}
Update profile
Change password
Privacy Policy
Terms of Use
{{#link "sign_out" role="menuitem" class="signOut"}}
Sign out {{/link}}
{{/if}}
{{user.name}}
Looking for help?
Common queries
Send us feedback
Before you start
This form is for Ideagen Luminate feedback only. Your submission will not receive a response.
Looking for support? Select the solution you need help with and open a ticket with us.
We'd love to hear your thoughts on features, usability, or what you love about Ideagen Luminate.
Solved
DSE Assessment Reset
Hi,
Good morning.
Please can you assist to reset my DSE Assessment as I need a back support and I am required by Occupational Health to take the course again.
Thank you.
Kind regards,
Victory Dibie
Best answer by Kayleigh Gee
Hi Victory,
You will need to ask your internal system manager to reset the assessment for you - Restarting training for a user – Ideagen Workplace Training | Help | Ideagen Luminate
Have a lovely day!
+1Hi Victory,
You will need to ask your internal system manager to reset the assessment for you - Restarting training for a user – Ideagen Workplace Training | Help | Ideagen Luminate
Have a lovely day!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.