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We recently updated our instance of PleaseReview and I am receiving complaints about reviewers not being able to see the page breaks any longer. A document may be 10 pages, but it appears as one continuous page. Is there a setting that I can change to make it show each page?

Hi ​@shaunda.reed, there’s nothing changed that I’m aware of.

When reviewing Word documents we show a web (HTML) version of the Word document in the browser. If you Open the document in Word and tell it to display the web version or save it as a web (HTML) version and load that version into a browser, you will see there are no page breaks.

This is just how Word displays documents in a web format and PleaseReview handles the documents in a similar way.

You can review the PleaseReview Word Formatting Guidance and Troubleshooting in case any of these steps help, or if you continue to experience the issue you might need to raise a ticket with the support team to investigate further.

 


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