We are attempting to drive an integration with PleaseReview via a custom app. To do so, we have attempted to create a trusted client in our portal, and call ListLoginMethods and Login1. Both API endpoints give the following response:

<?xml version="1.0" encoding="utf-8"?>

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">

    <soap:Body>

        <soap:Fault>

            <faultcode>soap:Client</faultcode>

            <faultstring>Client Access Key is not valid ---> INVALID_ACCESS_KEY:Client Access Key is not valid:</faultstring>

            <faultactor>kcentrix.com/tara</faultactor>

            <detail>

                <TaraUserException ExceptionCodeMnemonic="INVALID_ACCESS_KEY" ExceptionCodeValue="55" UserMessage="Client Access Key is not valid">INVALID_ACCESS_KEY:Client Access Key is not valid:</TaraUserException>

            </detail>

        </soap:Fault>

    </soap:Body>

</soap:Envelope>

I’m not a SOAP developer, and so there is a chance that I’m doing something wrong. I have validated that the access key is being passed and several other troubleshooting steps. We have not created a username and password yet, but from my understanding this error is thrown before checking for a username and password.

We’re not interested in creating a .NET specific solution. However, if that’s the only way to create an app that integrates with PleaseReview we can evaluate. At the moment we’re much more interested in how to interact directly with the API, without consideration to its underlying tech.

If you DO have a REST API we’d much rather use that, but I can’t find any indication that you do.