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Two IQM users unable to both open an Office document at the same time
We have recently upgraded to IQM 7.10. Users have reported that two people are unable to open a Microsoft Office document (Word, Excel, etc.) at the same time. When the 2nd user tried to open the same document, they receive a Q-Pulse “file not found” error message. We do not embed our documents. PDF documents do not have this issue.
Is there a fix for this? Outside of IQM, in this situation, the 2nd user would receive a message to the effect of “the file is in use, would you like to open a read-only version”. The “file not found” error from IQM is very generic.

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