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    • SSO implemented (Approvals require re-authentications all the time)
    Question

    SSO implemented (Approvals require re-authentications all the time)

    • 15 hours ago
      Nov 10, 2026 6:13 PM UTC
    • 0 replies
    • 8 views

    apolynskiy
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    • apolynskiy
    • Thinker

    We have SSO setup within our Sandbox and Production. After few missed items we were finally able to operate as we did with Ideagen Auth. Lately, many Policies and other documents are being assigned and reviewed. Users who get this assigned process and approve however, with SSO they are constantly getting the MS login page and then have to use Authenticator every time they approve. 

    Setting with in Ideagen SSO is checked but does not appear to be working   

    Remember credentials for Electronic Signature

    Has anyone ran into this problem yet? When you have 1 or 2 its not bad but when you have 15 it becomes a whole day project. 

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