Skip to main content

Leaving Ideagen Luminate

This link leads to an external site. Only proceed if trusted. Ideagen is not responsible for external content.

Ideagen Luminate logo Ideagen Luminate logo
    Navigation
    {{search submit=false instant=settings.instant_search class='search search-full' placeholder='Search for articles, announcements and more'}}
    Need help?
    Send feedback
    {{#if (not signed_in)}} {{#is help_center.name "Ideagen Help"}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{else}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{/is}} {{/if}} {{#if signed_in}}
    {{user.name}}
    {{#is help_center.name "Ideagen Help"}} Manage tickets {{else}} {{#link "requests" role="menuitem"}} Manage tickets {{/link}} {{/is}} Update profile Change password
    Privacy Policy Terms of Use
    {{#link "sign_out" role="menuitem" class="signOut"}} Sign out {{/link}}
    {{/if}}
    {{search submit=false instant=settings.instant_search class='search search-full' placeholder='Search for articles, announcements and more'}}
    This page does not meet FedRAMP security standards. Please avoid entering sensitive or classified information. Learn more
    Learn more
    Learn more

    Looking for help?

    Common queries

    View all
    Back Open

    Send us feedback

    Megaphone illustration

    Before you start

    This form is for Ideagen Luminate feedback only. Your submission will not receive a response.

    Looking for support? Select the solution you need help with and open a ticket with us.
    We'd love to hear your thoughts on features, usability, or what you love about Ideagen Luminate.
    • Ideagen Luminate
    • Community
    • Ideagen Quality Management • Professional (Formerly Q-Pulse QMS)
    • Discussions
    • segregation of roles for permissions in CAPA

    segregation of roles for permissions in CAPA

    • Forum|Forum|10 hours ago
      June 8, 2026
    • 0 replies
    • 2 views

    Sean
    Maven
    Forum|alt.badge.img+3
    • Sean
    • Maven

    Is it just me/my organisation that feels the permission model for CAPA has weaknesses?

    ignoring static and focusing of dynamic security permissions…

    we’ve always worked on the basis that:

    1. the CAPA owner/creator has full edit permission for a record (along with any associated auditors),
    2. the stage owners can only edit any stages they have been assigned as owners
    3. and stage action owners can only edit those they own/are assigned.

    that works fine except when the stage action owners need to attach evidence so that completion of the action can be independently verified. this fails as by default they don't have permission to attach files, and if given ‘add/edit attachments’ they also need the hieratical CAPA edit for that the work.

    if they are given that permission, then it also allow them to also edit the stages and wider CAPA elements - which breaks the cascading/workflow type control model. 

    incidentally they can also edit the ‘details’ part of an agreed action, as well as the ‘response’, which is very trusting. plus they can change the action ownership and target date, without any system approval from the stage or CAPA owner.

    additionally can anyone explain the purpose of the stage description field, as it often confuses users into thinking this is where they record the agreed action.

     

    any ideas or suggestions gratefully received, so that we can make the CAPA workflow process more robust; at present our workaround is that stage action owners have to email evidence to the stage or CAPA owners separately, so they can add it to the record for them…. not very efficient IMO?

    • Ideagen Quality Management
    • Q-Pulse
    • Like
    • Share

    Become a Quality Management: Professional Certified Administrator

    Learn more
    Powered by Gainsight
    Terms of UseAccessibility statement

    logo_full-color.svg
    Coming from Skills? Create an Ideagen Luminate account to link your learner profile. Learn more.

    Sign inSign up

    Login with SSO

    Ideagen Employee Login Login with Ideagen Hub
    or

    logo_full-color.svg
    Coming from Skills? Create an Ideagen Luminate account to link your learner profile. Learn more.

    Sign inSign up

    Login with SSO

    Ideagen Employee Login Login with Ideagen Hub
    or
    Forgot your password?

    Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

    Back to overview

    Scanning file for viruses.

    Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

    OK

    This file cannot be downloaded

    Sorry, our virus scanner detected that this file isn't safe to download.

    OK
    CommunityAll forumsEvents Ideagen Luminate News
    Get in touch Open a Support ticket Contact sales
    Useful linksAll Help documentation All Skills courses Resources
    Get in touch Open a Support ticket Contact sales
    Ideagen Corporate news Events and webinars

    Connect with us
    ©  Ideagen
    Privacy PolicyTerms of Use Data Protection PolicyEnvironmental Policy Slavery and Human Trafficking Statement