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Question
IQMS/Academy
Good day!
We are an IQMS professional customer with an Academy integration.
There is not a specific ‘Academy Forum’, but I thought that I would ask here. I’m trying to clean out our courses in Academy and there are a number of them that I cannot do anything with. Here is what they look like.
Any suggestions?
+2Hi there,
This is not standard behaviour for courses you have created in Ideagen Academy. Looking into it a little further, it appears these courses have been unassigned from your branch - this would involve an administrator within your branch de-selecting your branch/company name within the course details. I can see that well over 1000 courses are affected, so the best thing to do here is to raise a ticket with our Support team who will need to carry out a bulk update. This will then give you back full control over the courses.
You can raise a ticket using the ‘Support’ tab at the top of this screen.
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