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Looking for help?
Common queries
Send us feedback
Before you start
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Quick Guides for Common Policy Logic Concerns
We’ve noticed that many of our customers share similar questions when using Policy Logic. To make things easier, we’ve compiled the top three concerns and linked helpful guides you can use right away:
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Registers and Forms – Workflow Notifications
Learn how Assurance workflow notifications keep you informed and ensure smooth processes.
👉 Overview of Assurance workflow notifications
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User Management – User Types and Access Rights
Get clarity on the different user types in Assurance and how they impact your setup.
👉 Overview of user types in Assurance
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Authentication – Troubleshooting Login Errors
Resolve issues with authentication in PolicyConnect, including the “failed to get auth0 token” error.
👉 Troubleshooting authentication error
We hope these guides help you navigate Assurance and PolicyConnect more smoothly. If you have further questions, feel free to reply to this Community post or log a Support ticket — we’re here to help!
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