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    Eager to learn

    • 1 month ago
      Sep 30, 2026 1:05 AM UTC
    • 1 reply
    • 25 views

    E
    Thinker
    • Eddie
    • Thinker

    Hi everyone!

    I'm new to Ideagen Luminate and to this community, so please bear with me as I find my feet! As an administrator, I've been using Ideagen Policy Connect for a little while. I'll be honest — I'm finding it a little difficult to navigate and not very intuitive for me at this stage. I'm sure it's just a matter of getting to know the platform better!

    I'm keen to find the right training resources to help me work more efficiently and build a better understanding of the system as a whole. I want to make sure I'm getting the most out of it for my organisation. Could anyone point me in the right direction? Whether it's specific training modules, video tutorials, webinars or tips from your own experience — I'd really appreciate any guidance the community can offer.

    Thanks so much in advance — looking forward to learning from you all! 😊

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    1 reply

    Samuel Brown
    Ideagen Luminate Manager
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    • Samuel Brown
    • Ideagen Luminate Manager
    • 13 days ago
      Oct 30, 2026 9:32 AM UTC

    Hi @Eddie, welcome to the community! If you have one of our Success Plans, the best place to start is the Admins learning path in our training catalogue. It's five short courses aimed at administrators setting up the platform. The Policy Connect courses in the catalogue cover:

    • navigating the platform in administrator view
    • contextualising your policy content
    • creating and managing your own policy content
    • managing the policy updates Ideagen provides

    For reference as you go, the Admin guide in our Help articles covers each area in more detail, from configuration and contextualisation to user management. Our Help article on administrator view and client user view is a good first read, since the eye icon that switches between the two views is where most admin tasks start.

    Do other Policy Connect administrators have tips that helped when you were starting out? It would be great to hear what worked for you.

    If you try the learning path, let us know how you get on, so others looking at the same thing can learn from your experience.

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