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Hello,
I have been trying for a while to find a way to create an automated email or a periodic report without success and perhaps you may know a way to get this done.
We want to send a report summarising the staff who has not completed their assigned training in time, or tests assigned more than 15 days ago. This report would be sent as an email to their managers on a weekly basis.
Do you have any ideas about this or something similar?
Regards,
Pedro
Hey there!
Great question. You’ll want to take a look at configuring Email Reminders for trainings. I’ll provide a link to some articles in our help guide, alongside a specific recommendation for your example.
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The Why (example use cases): https://iqm-ess.help.ideagen.com/hc/en-gb/articles/29202694874514-Understanding-use-cases-for-automated-email-reminders
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For your example, you’ll want to use the Expedited notification to send an email reminder to a team member’s manager with a cadence of 15 days beyond the current due date.
If the team members need it completed within 5 days, then your expedited offset would be 20;
5 days to be considered late, 15 days after that to be considered expedited.
As a reminder, managers are set via groups. You can find more info here.
Hope this helps!
-Cody
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