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  1. No one seems to be getting automatic notifications on their email every time I make a document change that requires approval or acknowledgment from the team. The notifications are only visible once one logs in their QPulse account  
  2. People cannot acknowledge documents, as the acknowledgement button (the green tick symbol on the upper part of the screen) is greyed out
  3. Documents that have been previously uploaded in PDF form (directives, manuals, etc., like the ones below) do not open. When we click on them the software crashes

Any update on my issues support

Can i get an update please on my issues raised please

Raised 20 days ago

Hi ​@foreilly,

I’m sorry that no one has responded to you on this particular community forum post. I’m not sure if you were able to resolve this issue.

I can see that you were asking a question regarding Q-Pulse (now known as Ideagen Quality Management Professional), however, you have posted this inside our Ideagen Audit Analytics community forums.

I’ll get this moved to the correct forum space for you, but I also note that you are asking specifically for Support. If you are looking to open a ticket for this solution then you can do so at the following link: Ideagen Quality Management Professional | Support. A member of our Support team will get back in touch with you as soon as possible.

Let us know if you need any help submitting it. Thanks!

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