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Question
Pre/Post Upgrade Steps
+2Last month we migrated from on-prem Q-Pulse to IQM Cloud.
Yesterday we got a hotfix in our pre-production environment, and it seems at least some of our custom configuration got wiped in the process, namely all of our custom reports (and their correspondingĀ configurations on the web reporting portals). Now Iām wondering what else we may have lost.
Does anyone have or know of a complete list of what needs to be backed up/re-done before and after an upgrade?
The fact that I even have to ask this is ridiculous. I manage multiple cloud apps and this is the only one where I have to worry about losing anything when the vendor updates the version. Yet more confirmation that Ideagen went cloud without having cloud architecture in place.
+1Hi, Ideagen use to copy Production to Preproduction and upgrade Preproduction.
So, every upgrade you will lose any configuration in Preproduction.
Ā
+2They didnāt do that. They just installed the hotfix into Preprod, which wiped out all of our custom forms/reports (and who knows what else).
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