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Question
Dashboards
+1I have attempted to set up a dashboard to monitor incidents and occurrences. This is what I have so far…
The issue that I have is with the combo boxes and the subsequent data displayed. Here, the combo boxes are set to show August 2025 records, the pie charts all show the correct number of records (9), chart 1 and grid 1 do not (you can see here that the grid shows records from May and July).
The combo boxes have 'incident' as a data source as do the pie charts. Chart 1 and Grid 1 have 'occurrences' as a data source we have to set the grid up on the occurrences data source to access all of the required fields.
If I amend the data source for the combo boxes to 'occurrences' then all of the subsequent plots show incorrect amounts of data.
Additionally, the hyperlinks that we were provided do not work
I have tried the incident and the occurrence hyperlink in all possible combinations and it results in the following error message
I would appreciate your input as we have been struggling along with this for weeks.
Thanks Matt
+8Hi
+1Thanks but I've tried the support team and they are of little use, simply telling me that it is an issue for the training team. The person that delivered our initial training then tells me not to contact them and to go through Ideagen support...and repeat!
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