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One user in Pentana cannot log inhis account. It says username or password is incorrect.
The other problem is that servers shows as offline despite the fact that it is online.
Hi
Thank you for reaching out! This community is focused on Audit Analytics, and at the moment, we don’t have a forum for products previously under the Pentana branding (such as Internal Audit or Risk Management).
I’d recommend reaching out to our Support team directly by following the link below and selecting your solution. They’ll be the best point of contact to assist you with your product.
https://help.ideagen.com/hc/en-gb/p/support
Thanks again, and I hope this helps!
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