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Hello, has anyone came across an issue whereby a document is in the same folder location twice and both are showing as the ‘Main Location’? For reference they both have the exact same ID number and there is no possibility to ‘Remove Document Location’ for either of them.
Christos-
I’m sorry, I’m just seeing this post. I do seem to remember having a conversation about this a long time ago. I highly recommend sending this over to support. They will be able to review historic records to see if we have investigated similar situations before.
Bill
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