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  • HTML tags visible in word
Solved

HTML tags visible in word

  • Forum|Forum|1 year ago
    January 23, 2024
  • 2 replies
  • 156 views

G
Thinker
Forum|alt.badge.img+1
  • Glenn
  • Thinker

When opening a document in WORD from Pentana one of our users now get all the HTML tagging included in the word view.

By clicking on show /hide ctrl+* paragaphsmarks and other hidden formats this HTML tagging will not disapear it keep on visible 

 

Looks like it something in her profile or something in WORD settings

Might also be a setting whenever editing a document form Pentana 

Any suggestions because we are lost finding a solution for this 

 

Brds 

Glenn 

Best answer by Samuel Brown

Hi Glenn,

Firstly, thank you for joining Ideagen Community! As Mark has mentioned, this is the community forum for Ideagen PleaseReview. I’ve spoken with some of our team internally and note that you currently use Ideagen Internal Audit (Pentana Audit).

We are working hard to bring more solutions into community. Unfortunately Internal Audit is not available yet, but we will be taking your post as feedback that you would love to see one! Stay tuned.

For now, here’s a direct link to raising a ticket with our support team for Internal Audit:

Raise an Internal Audit ticket

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    2 replies

    M
    Ideagen Employee
    Forum|alt.badge.img+1
    • Mark Poyser
    • Ideagen Employee
    • 3 replies
    • Forum|Forum|1 year ago
      January 23, 2024

    Hi Glenn,

    This is the community page for Ideagen PleaseReview. I think it may be best to raise a ticket with our support team for this query relating to one of the Pentana solutions. You can raise a ticket here:

    Internal Audit (formerly Pentana Audit) (ideagen.com)
    or 
    Risk Management (formerly Pentana Risk) (ideagen.com)

    Best regards,

    Mark

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    Samuel Brown
    Ideagen Community Manager
    Forum|alt.badge.img+8
    • Samuel Brown
    • Ideagen Community Manager
    • 38 replies
    • Best answer
    • Forum|Forum|1 year ago
      January 23, 2024

    Hi Glenn,

    Firstly, thank you for joining Ideagen Community! As Mark has mentioned, this is the community forum for Ideagen PleaseReview. I’ve spoken with some of our team internally and note that you currently use Ideagen Internal Audit (Pentana Audit).

    We are working hard to bring more solutions into community. Unfortunately Internal Audit is not available yet, but we will be taking your post as feedback that you would love to see one! Stay tuned.

    For now, here’s a direct link to raising a ticket with our support team for Internal Audit:

    Raise an Internal Audit ticket

    • Like
    • Quote

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