Skip to main content

Leaving Ideagen Luminate

This link leads to an external site. Only proceed if trusted. Ideagen is not responsible for external content.

Ideagen Luminate logo Ideagen Luminate logo
  • Community

    Start a conversation

    Collaborate with industry experts, ask questions and share best practices.

    Visit Community
    • Forums

      Explore our forums and start a discussion
    • Events

      Browse upcoming and on-demand events
    • Luminate updates

      See the latest updates to the platform
    • Recent activity

      See what others are talking about
    • Unanswered questions

      Help others by answering questions
  • Help

    Explore solution guides

    Discover our comprehensive library of solution guides, articles and roadmaps.

    Visit Help
    • All solutions

      Explore our solutions to find the documentation you need
    • Resources

      Access general information, announcements and more
  • Skills
  • Support
Navigation
{{search submit=false instant=settings.instant_search class='search search-full' placeholder='Search for articles, announcements and more'}}
Need help?
Send feedback
{{#if (not signed_in)}} {{#is help_center.name "Ideagen Help"}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{else}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{/is}} {{/if}} {{#if signed_in}}
{{user.name}}
{{#is help_center.name "Ideagen Help"}} Manage tickets {{else}} {{#link "requests" role="menuitem"}} Manage tickets {{/link}} {{/is}} Update profile Change password
Privacy Policy Terms of Use
{{#link "sign_out" role="menuitem" class="signOut"}} Sign out {{/link}}
{{/if}}
{{search submit=false instant=settings.instant_search class='search search-full' placeholder='Search for articles, announcements and more'}}
This page does not meet FedRAMP security standards. Please avoid entering sensitive or classified information. Learn more
Learn more
Learn more

Looking for help?

Common queries

View all
How do I use Ideagen Luminate?
How do I create or access my accounts?
How do I get in touch with Support?
How do I manage my Support tickets?
I can't sign in or open a Support ticket!
Where do I go to access e-learning?
I can't find my product anywhere!
Where can I use FedRAMP data?
Back Open

Send us feedback

Before you start

This form is for Ideagen Luminate feedback only.

Your submission will not receive a response. To request solution support, open a ticket with us.

We'd love to hear your thoughts on features, usability, or what you love about Ideagen Luminate.
Ideagen Community Logo
      • Recent activity
      • Unanswered questions
      • News
      • Announcements6
      • Feature spotlight4
      • General1
      • Ideagen Audit Analytics
      • Discussions14
      • Ideagen Aviation Safety • Cora (Formerly Coruson)
      • Discussions3
      • Ideagen EHS • Priya (Formerly ProcessMAP / Ideagen EHS)
      • Discussions22
      • Ideagen Collaboration Portal (Formerly Huddle™)
      • Discussions8
      • Ideagen Please Review
      • Discussions10
      • Ideagen Smartforms (Formerly MiCo / Smartforms Professional)
      • Discussions5
      • Ideagen Quality Control • Professional (Formerly Inspection Xpert (IXOD) 2.0)
      • Discussions3
      • Ideagen Quality Control • Enterprise (Formerly Inspection Xpert 3.0 / Quality Control Essentials)
      • Discussions6
      • Ideagen Quality Management • Professional (Formerly Q-Pulse QMS)
      • Discussions145
      • Ideagen Quality Management • Core (Formerly Qualtrax / Quality Management Essentials)
      • Discussions26
      • Ideagen Workplace Training (Formerly WorkRite)
      • Discussions9
      • Ideagen Healthcare Guardian (Formerly InPhase)
      • Discussions29
      • Ideagen Policy Logic (Formerly CompliSpace)
      • Discussions0
      • Ideagen EHSQ • Enterprise (Formerly the DevonWay platform)
      • Technology updates10
      • Discussions0
      • Ideagen Mail Manager
      • Discussions7
      • Ideagen Audit & Risk Management
          • Discussions0
          • Discussions0
          • Discussions0
      • Ideagen EHS • Core (Formerly Lucidity)
      • Discussions2
      • Ideagen Machine Safety (Formerly Plant Assessor)
      • Discussions0
      • Ideagen Mail Manager • Enterprise (Formerly OnePlace)
      • Discussions1
      • Ideagen Compliance (Formerly ConvergePoint)
      • Discussions1
      • Ideagen Safe Food (Formerly SafeFood 360°)
      • Discussions1
      • Ideagen Supply Chain (Formerly Authenticate)
      • Discussions1
      • Ideagen Workforce Safety (Formerly Damstra)
      • Discussions0
      • Ideagen Risk Management • Ion (Formerly Pentana Risk / Risk Management)
      • Discussions0
      • Ideagen Internal Audit • Aura (Formerly Pentana Audit / Internal Audit)
      • Discussions0
      • Ideagen Internal Audit • Alto (Formerly Pentana MK / Internal Audit MK)
      • Discussions0
  • Ideagen Help
Ideagen Community Logo
  • Create a post
  • Sign In
  • Ideagen Luminate
  • Community
  • Ideagen Quality Management • Professional (Formerly Q-Pulse QMS)
  • Discussions
  • Does anyone know how to use the Document Retrieval Service (DRS) with "Sharepoint Online"

The following article shows:

How to Use the Document Retrieval Service (DRS) with Sharepoint

 

However this is for SharePoint 2016 and earlier - not SharePoint Online. The support team do not know how to do this.

Has anyone done this?

Page 1 / 1

Hi @TG-1. Thank you for your question. Today, our Support team and I convened to delve deeper into your query. I'm pleased to inform you that we have successfully provided you with a comprehensive explanation on the ticket you had raised with our team.

We believe that sharing this information could be valuable for our fellow community members. Therefore, we would like to provide a summary of our findings:

In recent years, industry security policies have evolved, leading to the discontinuation of support for loading a web page through an iFrame across different websites. To address this issue, significant server-side modifications are required for the application. However, these changes will give rise to significant security concerns and therefore we would not be able to action this. Consequently, we are initiating a thorough review and update of our documentation on this matter.

As a workaround - we would suggest having a direct link to the Document Retrieval Service rather than embedding it directly into your Sharepoint site.


Become a Quality Management: Professional Certified Administrator

Learn more
Powered by Gainsight
Terms of UseCustomise cookiesAccessibility statement

logo_full-color.svg

Sign inSign up

Login with SSO

Ideagen Employee Login Login with Ideagen Hub
or

logo_full-color.svg

Sign inSign up

Login with SSO

Ideagen Employee Login Login with Ideagen Hub
or
Forgot your password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK
CommunityAll forumsEvents Ideagen Luminate News
Get in touch Open a Support ticket Contact sales
Useful linksAll Help documentation All Skills courses Resources
Get in touch Open a Support ticket Contact sales
Ideagen Corporate news Events and webinars

Connect with us
©  Ideagen
Privacy PolicyTerms of Use Data Protection PolicyEnvironmental Policy Slavery and Human Trafficking Statement