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    • Does anyone know how to use the Document Retrieval Service (DRS) with "Sharepoint Online"
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    Does anyone know how to use the Document Retrieval Service (DRS) with "Sharepoint Online"

    • Forum|Forum|2 years ago
      October 4, 2023
    • 1 reply
    • 422 views

    T
    Thinker
    Forum|alt.badge.img+1
    • TG-1
    • Thinker

    The following article shows:

    How to Use the Document Retrieval Service (DRS) with Sharepoint

     

    However this is for SharePoint 2016 and earlier - not SharePoint Online. The support team do not know how to do this.

    Has anyone done this?

    Best answer by Samuel Brown

    Hi @TG-1. Thank you for your question. Today, our Support team and I convened to delve deeper into your query. I'm pleased to inform you that we have successfully provided you with a comprehensive explanation on the ticket you had raised with our team.

    We believe that sharing this information could be valuable for our fellow community members. Therefore, we would like to provide a summary of our findings:

    In recent years, industry security policies have evolved, leading to the discontinuation of support for loading a web page through an iFrame across different websites. To address this issue, significant server-side modifications are required for the application. However, these changes will give rise to significant security concerns and therefore we would not be able to action this. Consequently, we are initiating a thorough review and update of our documentation on this matter.

    As a workaround - we would suggest having a direct link to the Document Retrieval Service rather than embedding it directly into your Sharepoint site.

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        1 reply

        Samuel Brown
        Ideagen Community Manager
        Forum|alt.badge.img+8
        • Samuel Brown
        • Ideagen Community Manager
        • Best answer
        • Forum|Forum|2 years ago
          October 4, 2023

        Hi @TG-1. Thank you for your question. Today, our Support team and I convened to delve deeper into your query. I'm pleased to inform you that we have successfully provided you with a comprehensive explanation on the ticket you had raised with our team.

        We believe that sharing this information could be valuable for our fellow community members. Therefore, we would like to provide a summary of our findings:

        In recent years, industry security policies have evolved, leading to the discontinuation of support for loading a web page through an iFrame across different websites. To address this issue, significant server-side modifications are required for the application. However, these changes will give rise to significant security concerns and therefore we would not be able to action this. Consequently, we are initiating a thorough review and update of our documentation on this matter.

        As a workaround - we would suggest having a direct link to the Document Retrieval Service rather than embedding it directly into your Sharepoint site.

          • Like

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