{{#if (not signed_in)}} {{#is help_center.name "Ideagen Help"}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}} {{else}} {{#link "sign_in" class="unified-navigation--btn-primary"}}Sign in{{/link}}
{{/is}} {{/if}} {{#if signed_in}}
{{#is help_center.name "Ideagen Help"}}
Manage tickets
{{else}} {{#link "requests" role="menuitem"}}
Manage tickets {{/link}} {{/is}}
Update profile
Change password
Privacy Policy
Terms of Use
{{#link "sign_out" role="menuitem" class="signOut"}}
Sign out {{/link}}
{{/if}}
{{user.name}}
Looking for help?
Common queries
Send us feedback
Before you start
This form is for Ideagen Luminate feedback only.
Your submission will not receive a response. To request solution support, open a ticket with us.
We'd love to hear your thoughts on features, usability, or what you love about Ideagen Luminate.
Solved
Document Module - Inactive / Obsolete Document URLS
+2When using the document retrieval system (DRS) to obtain URLs for active documents we currently use the version specific option , however we are finding when the document is revised , if users have used the link in related documents , the link surfaces previous versions . Is there a way to stop URLs working for Obsolete / Inactive issues to ensure users surface the most current issue . Any advice appreciated
Thanks
Best answer by Alan Blair
Hi Claire,
There’s a couple of ways you can create the link.
If you have created a link that mentions the revision in the URL then you will always link to that revision. This means when it becomes obsolete or inactive the link will still take you to that revision.
If you created a link to the document only then this will take you to the active revision every time.
You can find the details at Using the Document Retrieval Service (DRS)
If you want to double check what you’ve used previously you can inspect the URL for the below.
Linking to the document (i.e. always active) will look like below (notice the word active in the URL):
<servername>/QPulseDocumentService/Documents.svc/documents/active/attachment?number=DOC1
Linking to a document revision will look like below (notice the revision number in the URL):
<servername>/QPulseDocumentService/Documents.svc/documents/revision/attachment?number=DOC1&revision=1&attID=2
+8Hi Claire,
There’s a couple of ways you can create the link.
If you have created a link that mentions the revision in the URL then you will always link to that revision. This means when it becomes obsolete or inactive the link will still take you to that revision.
If you created a link to the document only then this will take you to the active revision every time.
You can find the details at Using the Document Retrieval Service (DRS)
If you want to double check what you’ve used previously you can inspect the URL for the below.
Linking to the document (i.e. always active) will look like below (notice the word active in the URL):
<servername>/QPulseDocumentService/Documents.svc/documents/active/attachment?number=DOC1
Linking to a document revision will look like below (notice the revision number in the URL):
<servername>/QPulseDocumentService/Documents.svc/documents/revision/attachment?number=DOC1&revision=1&attID=2
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.