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    Checked out documents

    • Forum|Forum|2 years ago
      March 7, 2024
    • 3 replies
    • 276 views

    M
    Maven
    Forum|alt.badge.img+4
    • Monika Blinstrubyte
    • Maven

    Hi there! 

     

    Is there any way to send out emails/escalations to people who have checked out a document and not checked it back in for an x amount of time? 

     

    Thanks! 

    • Quality
    • Ideagen Quality Management
    • Q-Pulse
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      • Anonymous
      • Forum|Forum|2 years ago
        March 8, 2024

      Hey, @Monika Blinstrubyte 👋🏽


      I’ve spoken with the team, and currently, there isn't a way to do this - however, they’ll treat your post as a potential enhancement request.

        • Like

        M
        Maven
        Forum|alt.badge.img+4
        • Monika Blinstrubyte
        • Author
        • Maven
        • Forum|Forum|21 days ago
          May 28, 2026

        Hi, 

        It has been 2 years since I suggested this - has there been any updates? 
         

        Thanks
        Monika

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        Paul Callaghan
        Ideagen Employee
        Forum|alt.badge.img+2
        • Paul Callaghan
        • Ideagen Employee
        • Forum|Forum|14 days ago
          June 3, 2026

        Hi Monika, thanks for checking back in — and apologies that two years have passed without an update on this one.

        Unfortunately I can't report any progress on native checkout escalations yet — it's not currently in our near-term roadmap. That said, we're investing in our AI agent capability (Mazlan) which, as it matures, has the potential to surface exactly this kind of operational insight — flagging stale checkouts, prompting the right people to act, and helping keep document workflows clean without manual chasing. It's not a solution today, but it's the direction we're heading and this is a good example of the kind of problem it should be able to help with.

        I'd encourage you to keep the upvotes coming on this thread as it helps us prioritise — and I'll update here if the status changes.

        Thanks again, 

        Paul

        Paul
          • Like

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