Introduce yourself and welcome others

Good day from Tampa Bay,

Bob Letzeisen, Sr. Account Manager, Sales Consultant and Customer Advocate here.  SME for the Mobile Impact Platform which I have been involved with for the past 22 years.  What a GREAT opportunity to share, collaborate, and find the information you need or want in this easy to use robust community portal.  Can’t wait to watch it launch and grow up right in front of our eyes!

Hi all, I’m Alan Blair and I’m the Technical Content Manager here at Ideagen and I’ve been with the business for over 16 years. I started in 2007 delivering first line support for Q-Pulse (AKA Ideagen Quality Management) and I have gone through a few different roles over the years while working on a selection of products/solutions in the Ideagen portfolio. 

Right now I’m working on Ideagen Help, which is the knowledgebase for all of our products. This involves bringing our existing content up to date, producing new material (for product updates, new product launches and reacting to common customer queries) as well as doing some work on the website experience.

I can’t wait to collaborate with our passionate customerbase so that Ideagen Help can be even better and contribute to your success using our software.

Greetings from the Washington DC area of the USA. I run Pentana Audit MK for the US Department of Transportation Office of Inspector General. We have had this product for about 3 years and before that, I ran another audit management software for our agency for over 15 years. I am excited to network with other professionals using this product in this new community! 

Hello…. For those of you that don’t know me, I have worked for Ideagen now for 14 years this year, but I’ve had a relationship with the business for 27 years.  I used to be a customer, and in the 1990’s myself and a colleague implemented Q-Pulse, many of you may remember the Purple Version 4! Having witnessed the business transformation first hand, that was enough to convince me, so I became a Q-Pulse business partner and consultant.  Over the coming years I trotted the globe implemented hundreds of Q-Pulse projects in over 40 countries, in many domains and cultures, so I really do understand a customers perspective and needs, which is handy given my customer related roles over the years since joining the business in 2009.

I love to do the right things right, and I’m enthusiastic about encouraging others to do the same along the way, so I'm delighted my role allows me to leverage the knowledge and experience of our staff for the greater good of all our customers.

I also work closely with our  Customer Council, and delighted to have such a talented representation of the wider customer base.  As part of ongoing succession planning, we are always on the look out for potential new members, ready for when seats become available.  If that’s something you are interested in, the community is a brilliant place to raise your own profile in anticipation of future consideration.

Finally, really looking forward to seeing how our community grows, after all it’s an amazing place where all our customers, near and far, can communicate to share best practice and ideas with their peers.

Hello, group!

I’m Stewart Raley.  I am a Supervising Forensic Scientist in the Quality Assurance Unit at the Arizona Department of Public Safety Crime Laboratory.  I have been in forensics for over 20 years.  I have come to Ideagen through the Qualtrax acquisition.  We have been a Qualtrax user since 2015.  Qualtrax is included in the Ideagen Quality Management rebranding happening soon.

I am excited to be a part of this community.  Just like every specialty, Forensic Science has its niche. But quality compliance is universal.   I am interested to see what the next iteration of the quality management platform will deliver.

I hope this community is a place where ideas can flourish, and support is plentiful.

Great to be here! 

Howdy! I’m Lauren and I work at Ideagen as Software Development Team Lead. My team work on a product (Quality Control - Essentials) which isn’t included here in the community just yet but it’s great to see the place it could one day be a part of! 

I’m UK based and come into the Nottingham office usually twice a week. I noticed not many have braved the ‘what are your interests?’ question so I’ll go for it!
I’m a huge geek so most of my hobbies are in that area: video games, card games, board games, tv and movies etc. But I do go outside sometimes and take part in archery and karate too :)

I always enjoy helping others which is why a community like this is great to see. Somewhere everyone can get help and information from the tribe.

Hey, Ideagen Community!

My name is Samraj.

I’m a Community Specialist at Ideagen where my focus is Ideagen Community.

I hope to facilitate an environment in Ideagen Community where each community member feels valued and empowered to share their diverse ideas, perspectives, curiosities, and knowledge of relevant Ideagen solutions while receiving an engaging community member experience that complements their Ideagen product journey.

Outside of Ideagen, I enjoy walking with my dog, binge-watching TV shows, immersing myself in films, indulging in weekend catnaps, drinking fiery ginger beer, and scoffing down Mediterranean food.

Feel free to reach out to me for a chat at any time!

Hi All!

My name is Samuel Jackson (unfortunately no relation to the big man himself and the middle name is George).

I’ve been with Ideagen for almost 6 years, 4 of which were spent within the Service Delivery Department travelling the globe implementing and configuring our Quality software into various industries.

After having our first born in 2022 I decided to reign it in a bit and moved over to the Pre-Sales team where I now work from home in Nottinghamshire to support the sales teams within the Quality Pillar.

I have a passion for solving problems, resolving issues and talking to the community, so I’m super excited to be involved to be part of the Ideagen Community and to watch it grow!

Look forward to talking to you all in the future,

Sam

Welcome @Victor Gill!

We’re so happy to have you here. Thank you for sharing your experience with us.

Welcome Victor, I worked at both LGI and Jimmys back in the early 2000s in podiatry, othopaedics and pathology. I can imagine both have changed a lot since then!

Welcome to Ideagen Community, @Robyn! 

It's awesome to have you join us, and I can tell you're super enthusiastic about diving into discussions and sharing your ideas with others.

As you probably know, Ideagen Community is still fresh on the scene, and we're putting in the effort to spread the word among our customers. Your engagement in the WorkRite forums is a fantastic kick-off, and we appreciate you sparking those conversations!

We're genuinely excited to see your discussions and ideas during your journey with Ideagen. Looking forward to all the great interactions ahead!