Mail Manager - New computer - can't open personal emails | Ideagen
Skip to main content
There's more discussions to explore simply by registering for Ideagen Community. Join us and start speaking with your peers today!

I can’t open personal emails from the Search function in Mail Manatger. I suspect that is because I have a new computer and it doesn’t recognize me.

Be the first to reply!

Hi Joder, 

Your Mail Manager personal collection is a file on your computer here:
%AppData%\Oasys\Mail Manager\Personal.mmcollection

So, if you are on a new computer and you didnt use the backup and restore features to bring your personal collection across from your old computer, then thsi will be why your old Mail Manager filing locations will be missing.

If you can get the file from your old computer, just copy this across, however if the file is gone, you will just need to re create your filing locations again.


Reply